Three Reasons You Shouldn’t Start Groups After Easter
Posted by Allen White in Small Group Strategy on May 9, 2013
By Allen White
The temptation to start new groups after Easter is fairly irresistible. Easter is by far the largest Sunday of the year. Why not launch groups from the largest crowd you’ll see all year? You might not see them again until Christmas.
But, there are three group killers after Easter: June, July and August. Why start groups in the Spring only to watch them die out over the Summer? It seems they would have a better chance of survival in the Fall.
I have to admit this is exactly what I used to think about launching groups off of Easter, but I had a change of heart once I discovered ways to sustain 80 percent of those new Spring groups in the Fall. Here’s what I’ve learned:
1. Groups Need a Next Step.
Most new groups do not have an opinion of what they want to study next. How many times has a new group leader presented a selection of curriculum to the group only to hear, “They all look good. Why don’t you pick one.” Happens almost every time.
Of course, the other factor here is the fact you invited folks to join a group for six weeks and not for the rest of their lives. For some strange reason, once the six weeks ends, they feel like their commitment is up – because it is.
The first time we launched groups in the Spring, we gathered the new leaders mid-way through the Spring study and invited them to join our next series which began on the second Sunday of October. Then, we held our breath. It’s a long stretch from mid-May to mid-October. October held a big surprise.
When we gathered groups in the Fall to give them a sneak peek at the Fall curriculum, 80 percent of the groups who started in the Spring were right there to join the Fall study. You could have knocked me over with a feather. By giving the groups a next step, even a huge step over four months, is key to helping groups sustain. If I hadn’t experienced this first hand, honestly, I wouldn’t have believed it.
2. Very Few People Take the Entire Summer Off.
Only a handful of folks spend the entire summer at the beach. For the rest of us, chances are we will miss more weekend services in the Summer than group meetings. Before the group hits Memorial Day ask everyone to bring their calendars. Then, find six dates during the Summer when the group can meet. You might choose a six session study or you might choose one of the options below.
The six dates probably won’t fit neatly in a row, but that’s okay. Even if the group can only meet once per month, it’s a great way to stay connected to group life, even if you don’t have a formal group meeting.
3. Summer is a Great Time to Recruit New People to Your Group.
You will find more neighbors outdoors during the Summer than any other time of year. With longer days and kids out of school, why not host a neighborhood block party with your group? Roll the barbecue grill out onto your driveway to grill a few hot dogs. Rent an inflatable bounce house for the kids. Bring plenty of lawn chairs. Maybe even have a little music. Invite everybody.
People will wonder by and join in before you know it. This is a great way to meet your neighbors, and maybe even invite them to your group. By putting the party in the front yard rather than the backyard, neighbors will come and see what’s going on.
4. Get Your Group Outside.
Group discussions don’t work so well outside. The neighbors haven’t agreed to confidentiality for what they hear over the backyard fence. Outdoor Bible studies usually don’t work, but there are plenty of other reasons to go outside.
Who does your group know who needs help? Plan a service day and help a neighbor. If you’re not aware of someone in need of help, go to wydopen.com and see if there’s a project in your area. Or, volunteer a day with Habitat for Humanity or another community organization.
Experiencing life together in a different setting will add depth and richness to your group. Once everyone sees the group in action, the dynamic of your meetings and studies will become dramatically different.
Summer shouldn’t be the death of small groups. In fact, June, July and August can breathe new life into both new and existing groups. With a little planning and a lot of flexibility, Summer could become the best time of year for group life.
Feeling Almost Special
Posted by Allen White in Small Group Strategy on November 20, 2012
By Allen White 
In my travels I’ve learned to automate certain things. By automate, I mean repeating the same patterns, not in an OCD fashion, but just so I don’t have to think about things over and over. For instance, I always park on the same level of the same parking garage. When I arrive home after several days on the road, I don’t have to think about where I parked. I parked in the same place I always park.
I do the same with the rental car companies. For years, I’ve used Avis. Why Avis? Someone way back when booked a couple of cars with Avis for me, so I just stuck with it for the same reasons as above. I never have to think about which rental car company I have.
I’ve also learned with Avis to use “Preferred” so I can skip the counter, go directly to the garage, see my name up in lights, find my car and get out of dodge. No lines. No conversations. I’m on my way.
The other day I received a new card from Avis in the mail. I had qualified for “Avis First.” I had no idea what Avis First even was. While airlines often change on trips, Avis is a constant. It’s automated. Now, for my “loyalty,” I received a new status. This qualifies me for free upgrades, but I’m guessing not free drinks, since they are a rental car company…and I don’t drink.
My next step with Avis First was activating my new status online. I went to the website, typed in my information, and received the following message:
“We’re sorry. You may not qualify for Avis First. Please contact customer service, blah, blah, blah.”
I felt almost special. Here this surprise came out of the blue only for me to discover this might have been a fluke. I would have happily stayed “Preferred.” I didn’t need to be “First.” But, Avis led me on. Avis promised me something, then quickly took it back. Then, I began to wonder how I’ve ever done that to other people myself.
How many times have I asked people to sign up for something, then not followed up with them? Did they feel “almost special”? The pastor invited them to host a group or teach a class or lead in some way. They said, “Yes,” then they never heard from anybody.
How many times on a whim had I tossed out an offer that I wasn’t prepared to follow through on? Now, from the size of the churches I’ve worked with, I could probably make some excuse about the sheer numbers of responses. But, to the person who took me up on the invitation, the only response they were thinking about was theirs. If I gave them a bad experience, how likely would they be to stick their necks out again?
An invitation without a next step in place is a disaster. If you invite someone to lead a small group, what’s the next step? Often I’ve offered the next step immediately after a weekend service rather than asking them to come back during the week. If people are open to joining a group, do we make them wait for us to process a card or send them to a website? What if the card gets lost or if I get lazy, do they feel “almost special”? What did it take for them to say “yes,” and will I ever get that “yes” from them again?
A good idea without a next step is a bad idea. So is a good idea with two or three or five next steps. What does this look like?
Step 1: If you’d like to join us, please fill out a card.
Step 2: If you’re patient, we will reply to your card at some point after we’ve entered it into the database and figured out what we’re going to do for you.
Step 3: Now that you’ve patiently waited, we are going to invite you to a meeting to come back to, so we can give you more information about what you’re interested in.
Step 4: Thanks for coming to the meeting, if you’re really serious about this, we’d like you to join us for training so you’ll be qualified to do what you want to do. We’ll send you some information on when the next training is coming up.
Step 5: Thanks for joining us for training. You are now qualified, provided that your a member of the church, complete an application, and set up a time to be interviewed.
Step 6: Thanks for submitting your application, we will contact you about a time for your interview.
Step 7: Welcome to your interview. Let’s take some time to get to know each other and see where you can serve in our church (or can’t).
None of these steps are bad, but every additional step increases your margin for error. Either someone on your team will drop the ball by not following up with the person, not getting an email on time, or is just too busy to pick up the phone, or the person who was interested lacks the gift of perseverance and gave up somewhere around Step 3.
The next step should be both clear, accessible and somewhat automated. If you want to gather some friends and do the small group study, give us 10 minutes after the service, and we’ll give you enough to be dangerous and an experienced leader to help you. No cards. No waiting. No endless communication loop. Briefing, boom, you’re good to go.
Avis finally got their act together. After I emailed customer service, I received a reply the following day saying I was indeed special and qualified for Avis First. Granted, I wanted to feel special sooner via their website, but now I am special nonetheless.
In a couple of hours, I will pick up my first special car with Avis First. If “special” means Crown Victoria, I’m not going to feel so special…unless it’s equipped with lights and siren.
Fear and Trembling on Day 41
Posted by Allen White in Small Group Strategy on September 19, 2012
Several years ago a small group pastor joined our coaching program. He had gone from having no small groups in his church to actually launching 233 groups for a 40 day church-wide campaign. At the end of the campaign, when it was all said and done, he ended up with three groups. What a heartbreak!
Over the years, in the laboratory of hundreds of churches across the country, we’ve learned a few things about keeping the momentum going and helping to sustain groups for the long haul.
1. Groups Need a Next Step.
Most new groups do not have an opinion of what they want to study next. How many times has a new group leader presented a selection of curriculum to the group only to hear, “They all look good. Why don’t you pick one.” Happens almost every time.
Of course, the other issue here is the fact you invited folks to join a group for six weeks and not for the rest of their lives. For some strange reason, once the six weeks ends, they feel like their commitment is up – because it is.
We launched groups at our church in California for the first time in the Spring. Our fear wasn’t just Day 41, but also days 42-96. It was a high hurdle over the summer. We gathered the new leaders mid-way through the Spring study and invited them to join our next series which began on the second Sunday of October. Then, we held our breath. It’s a long stretch from mid-May to mid-October. October held a big surprise.
When we gathered groups in the Fall to give them a sneak peek at the Fall curriculum, 80 percent of the groups who started in the Spring were right there to join the Fall study. You could have knocked me over with a feather. By giving the groups a next step, even a huge step over four months, is key to helping groups sustain. If I hadn’t experienced this first hand, honestly, I wouldn’t have believed it.
Wendy Nolasco, Small Group Pastor at New Life Center, Bakersfield, California, found a similar result. After successfully launching 100 groups in the Spring, they gave their groups a heads up on their Fall campaign and then said a prayer. This Fall 75 of those groups are continuing into the next step Pastor Wendy gave them.
If you are in a Fall or New Year’s campaign, the next step is not quite so daunting. They don’t need to wait three months for another study. They can start a new study the following week. Once a group does two back to back six week studies, usually they are good to continue from that point forward.
2. Give Your New Groups One Specific Next Step
If you send your new group leaders to the internet or the local bookstore, they will get lost in the plethora of selections. In fact, it will take them so long to make a decision, more than likely the group will falter before they can choose their next step.
If you started the group with a video-based curriculum, then the next step should involve a video as well. Again, if you invited folks to form groups with the idea that they didn’t have to be a Bible scholar, because the expert was on the video, they will need that strategy again. Whether the next series aligns with the Sunday sermons or not, a specific next step will take them past Day 41 and into a longer group life.
Now, you may ask, “How long can groups continue with video-based curriculum?”
Carl George put it this way, “As long as there are DVDs.”
3. A New Study is a Great Time to Recruit New People to Your Group.
The beginning of a study is a natural time to invite new members into a group. The group could host an open house or a barbecue to invite some friends and neighbors who might be interested in joining the group. Everyone likes to start on the ground floor. A new study certainly provides that opportunity.
4. If the Host Can’t Continue…
Well, you could go the guilt route: “If you love Jesus and want to go to Heaven…” But, I wouldn’t recommend that.
If the hosts legitimately cannot continue, they are probably not considering other possibilities for the group to continue. they think if they can’t go on, then the group can’t either. But, that’s not necessarily true.
When a host informs you around Day 24 of your current campaign that they won’t be able to continue with the group, have their coach begin to investigate whether another member of the group would like to step up and host the group. If the group has been rotating leadership during the study, someone may very easily take over leadership of the group so the group can continue.
Oh, and how do you get your hosts to state their intentions around Day 24 or so? You ask them. I’ve used both a mid-campaign survey as well as a mid-campaign host huddle to determine who is interested in continuing and who isn’t. Before I walk into the huddle meeting, I like to know what to expect. Often I will send the mid-campaign survey first. It serves as what John Maxwell calls the “meeting before the meeting.” Then, when you walk into the room, you know who plans to continue and who needs to be given some options for their group to continue.
All in all, Day 41 is just the beginning of group life. With the right encouragement and next steps, groups who started to only complete a six week study, can find themselves enjoying quality group life for many studies to come.
Bad Reasons for Taking Group Attendance
Posted by Allen White in Small Group Skills, Small Group Strategy on September 19, 2012
Every once in a while in my life as a small group coach and trainer, I run into a senior pastor who insists on weekly attendance numbers from their groups. This is not so much for the purposes of discerning how the group is doing and isn’t even for the purpose of member care.
These pastors hearken back to the day of the old attendance board in the front of the auditorium. You remember those:
Last Sunday’s Attendance: 267
One Year Ago: 263
Sunday School Attendance: 56
Offering: $2,158.23
While megachurches are often accused of being “only about the numbers,” it seems like others have a little number-envy going on themselves.
Small group pastors ask me, “Is weekly attendance really important?” To which, I refer them to Good Reasons to Take Group Attendance [LINK]. While the small group pastor acknowledges those benefits, he or she soon confesses the pressure for attendance numbers is coming from outside – from a tote board -obsessed senior pastor. They don’t care who’s signed up for a group. They want to know on a weekly basis who’s actually attending the group. Here is why this recordkeeping might be a bad idea.
Small Groups Are More Like Families Than Classes
Let’s say you have a family of five. Your son has a late practice so he can’t make dinner tonight. Sitting around the dinner table, do you have a family of four or a family of five? Small groups are more like families than classes.
Groups are built on community around a Bible study. Classes are based on a course of study. If you skip too many classes, then you miss the content – the class is really of no benefit to you. But, a group is not a class.
Yes, there are group rosters. And, yes, attendance may vary. But, what happens not only during group meetings, but also in group life is what causes small groups to stand apart. Whether you attend the meeting or not, you’re a part of the group.
Years ago, we had a neighbor who attended our church and wanted to join our small group. She lived right around the corner, so our group was convenient for her. She also wanted her husband to attend the group. He came once, but obviously didn’t want to be there.
They had busy lives, so rather than spending an evening apart with her at group and him at home, she opted to stay home as well, but we kept her on our roster. She never attended a meeting, but my wife would check in on her regularly, go for walks, and once in a while, she would show up for group.
She wasn’t a part of anybody else’s group. This was her group, whether she was there or not. Attendance records would report her as “inactive,” but we connected with her every week outside of the group meeting. See where record keeping can go a little haywire?
Small Group Attendance Alone Is a Poor Measure of Church Health
While it’s important to know over all how many people are connected to groups, ministries and classes, numbers should never be an end in themselves. What do those numbers mean? “Well, we have 80 percent in groups, so our small group pastor can keep his job.” “We’ve gone up and down with group attendance. Small groups aren’t working in our church.” That may be, but are you really getting the information you need?
Here are better metrics for group and congregational health:
How many leaders have you developed?
Every believer is called to “go and make disciples” (Matthew 28:19-20). There are no exemptions from the Great Commission. How are you empowering and equipping your members to gather a circle and make disciples? For many churches, an easy-to-use DVD curriculum is the answer. The person doesn’t need to be a leader or a Bible scholar. They just need to invite some friends. What makes this even better is if you create the video teaching yourself.
How’s the load of pastoral care?
When numbers go up, care goes down. I believe Pastor Rick Warren said that. This is why even though Saddleback Church has well over 25,000 in attendance, they also have well over 4,700 small groups.
A church will never be able to hire all of the staff it needs – mini-church or megachurch – it’s the same case for everybody. But, there are gifted people sitting in our pews every Sunday. If we encouraged them, and they said, “God use me,” we shouldn’t be surprised, but God uses them.
As people care for each other in groups, the need for pastoral care goes down. The Body is encouraging and serving one another.
Now, every church culture is a little different. Some church members are well trained in calling the church office for every little thing they need. Others simply feel out rightly entitled. But, when care goes up in groups, phone calls to the church office will go down.
How has assimilation improved?
When people start attending your church, how easy is it for them to make friends? How are they connecting? Groups are a great place for people to start.
In most churches, everyone can’t know everybody. But, everybody needs to know somebody. Statistically, that number is around 6-7 people. That’s all it takes for a person to stick. And, that sounds like a small group to me!
People who feel the connection and care of the church body outside of the Sunday morning service are more likely to stick around. A few months ago, our family started attending the Greenville, SC campus of NewSpring Church. Our kids where actually invited first and loved it. My oldest son would like to go to church twice per week!
My wife and I joined a small group – not because we had to – but because we were invited. Here’s the interesting thing – even though over 3,000 people attend the Greenville campus, we run into members of our small group on a regular basis. We just pick each other out of the crowd. There’s just something really great about seeing a smiling, familiar face in a large crowd. [Begin Cheers theme song…]
Other than our small group and our children’s teachers, we don’t know anybody else at NewSpring. We’ve never met our pastor. We don’t know the staff. But, we do know our group, and that’s all we really need.
What’s more important: attendance or relationship?
If attendance supersedes relationship, then if you lose a member here or there, you just replace them to keep your numbers up. After all, if you’re posting numbers on a tote board, a decline is sending a bad message.
But, if relationship is valued over attendance, people will invest in each other and build into each others’ lives. Whether members are present at each meeting or not, they are loved, valued, encouraged and supported. These are harder things to measure, but are far more meaningful.
Related Articles:
Community is Messy by Heather Zempel Pre-review
Posted by Allen White in Book Reviews on September 13, 2012
I’ve just started reading Community is Messy: The Perils and Promise of Small Group Ministry. I promised to have a review out about a
week ago, but I’m finding I just can’t rush through this book. It must be savored. Heather approaches the topic in such a unique way, I’ve decided to take my time and allow it to challenge my presuppositions of group life.
Right out the gate, Heather points out how the early church was a mess. We have the biblical evidence to prove it. Granted, they were new at this, but after 2,000 years, I don’t know whether the church has improved so much. The only exception is we might be better at hiding or avoiding our messes.
For many pastors, mess equals failure. This book challenges that notion, in fact, mess might just equal progress.
Thank you, Heather, for writing this open and honest book on group life. I will continue to savor it and will have a review out in due time.
Good Reasons to Report Group Attendance
Posted by Allen White in Small Group Questions on August 21, 2012
A debate runs between small group pastors and sometimes senior pastors about whether to keep small group attendance and why. While it can be difficult at times to get relational small group leaders to accomplish the task of keeping group attendance, here are some benefits to taking weekly group attendance.
Alerts You to Major Shifts
Groups who typically have 80 percent or more of their group members in a meeting on a regular basis are in their sweet spot. Even if their attendance occasionally dips below 50 percent, there really is not much to worry about.
But, there are two situations where you or your small group coaches need to intervene:
- Groups with Too Many Members
Warm, welcoming groups can’t help but to grow. The members keep inviting their friends and in a matter of days to weeks, the group can grow well beyond what’s comfortable for a group meeting or even the average sized house. Rather than putting a cap on how many new people the group can invite, it’s time for a conversation. What’s next?
If the group is sub-grouping to smaller groups of eight or less, discussion can continue and everybody can get their word in. Sub-grouping paves the way for new groups to form potentially. But, I would not recommend using words like: birth, split, multiply or divide. These are code for “the small group pastor is only concerned about his/her own success and doesn’t truly care about people.” While small group pastors know that’s simply not true, the reality is our group leaders and members are wise to us.
The best way to get a group to multiply/divide/birth/split is to allow the size of the group to become a problem for the group. When they “feel the pain” of an oversized group, they will be more motivated to relocate some of the sub-groups to another house. Coach them toward this decision. Don’t dictate this, but guide them into something they will feel good about down the road.
2. Groups with a Rapid Decline.
For most small group leaders, especially new group leaders or hosts, a significant decline in attendance often feels like personal failure, even though it’s not. If they started with 14 and are now sitting in a cavernous living room with four people, they assume it’s their fault – maybe they’re just not cut out for this. But, we know better than that.
These group leaders need to know 100 percent attendance is not necessarily the goal. What we’re striving for is letting God work in the group. Sometimes God can’t do what he wants when 14 people are there, but He can when it’s only four. When attendance drops, leaders need to be reassured.
But, if attendance drops and stays low, that’s whole other issue. What’s going on in the group that might be keeping people away? Are the meetings going to long? Is the leader unprepared? Is someone dominating the discussion and turning this into his/her personal support group? Not only is it time to coach the leader, it’s also time to conduct some “exit interviews” with group members who have left the group. This is not license for whining, but it could certainly give insight into what’s going on in the group.
The presence of a narcissist (read more here) or someone with a major life issue could certainly curtail the group’s effectiveness and ultimately its existence. Intervention by a group coach is essential to the group’s survival. Don’t hesitate to act.
Identifies Potential Trouble Spots
If a group fails to report attendance, it either means the group leader is not a detail-driven, task-oriented person or the group is facing trouble they’d rather not report. If the group leader is not a report-taker, then have them designate someone else in the group to submit the reports. Sometimes the leader’s spouse is more diligent with reporting. After all, opposites do attract.
If the group leader has gone silent, then the group coach needs to investigate. Maybe the group has stopped meeting. Maybe their attendance has dropped and they’re embarrassed to report (see above). If they miss one week of reporting, it’s probably no big deal. But missing multiple weeks should put the group on your hot list for follow up.
Warns of Groups Going Underground
If groups aren’t reporting their attendance and leaders aren’t calling anybody back, either the group has failed or gone underground. While we live in a free country and people can gather and study whatever they want, there are some key advantages to staying connected to a group coach and a small group system (Article: Why Do I Need a Coach?)
Failure to take attendance is certainly only one indicator that a group may have “gone rogue.” This is not the time to evoke a strict, controlling approach to group oversight. Group coaching is built on relationship (Article: Why Small Group Coaching Fails). Encourage their small group coach to work on the personal relationship. In time, this will bring the group and its leader back in the fold.
Practical Solutions to Group Attendance
Back in the day, the Sunday School superintendent left a folder in every classroom. The teacher would check off the attendance and put the folder outside of the door. Attendance was fairly easy to collect. But, collecting attendance from off-campus groups can be a little trickier.
Paper forms are probably not the solution, especially if they need to be mailed or dropped off at the church. Digital solutions are far superior. You can use a survey tool like Surveymonkey.com to send a simple survey to your group leaders asking them to list their members by name or just give a total for the week, add any prayer requests, and ask questions about group life.
A far superior solution is an online database such as churchteams.com which sends a report reminder after each group meeting. Leaders just need to click a link, fill out their report, click “save,” and then they’re done. Churchteams saves all of the data online and sends out analytics at the end of each month identifying potential trouble spots.
While there are many good reasons to take attendance in groups, there are also some negatives around record-keeping. But, that’s for another post.
Related Articles:
Why Small Group Coaching Fails
Posted by Allen White in Small Group Coaching on July 22, 2012
Almost every small group pastor or director will agree coaching small group leaders is important. Yet, many of those pastors would also admit they don’t know how to adequately coach their small group leaders. Having tried and failed at various coaching structures many times myself, I have found three key issues in unsuccessful (and eventually successful) coaching.
Unclear Expectations
Many coaching structures fail simply because no one knows what a coach is supposed to do. Is the coach an administrator or record keeper? Is the coach a trainer? Is the coach a figurehead so we can say we have a coaching structure? What do we expect our coaches to do?
If we need coaches to train leaders, then why are small group pastors still running centralized training meetings? Do we really need coaches to collect rosters and reports? Don’t we live in the 21st century? After all, churchteams.com will solve all of these administrative issues. (In an effort for full disclosure, I believe ChurchTeams is the best small groups’ database on the planet. Boyd Pelley did not pay me to say that. He did buy me an ice cream once.)
What do we need coaches to do? We need coaches to do the things we can’t do ourselves. If we had, say, five small groups, then what would we do with those leaders? We’d call them on a regular basis. We’d get together for a cup of coffee. We would personally encourage them, answer their questions, and pray for them. We would invest in the relationship. What if our coaches started there? Coaching is based on relationship. If there’s no relationship, not much coaching will take place.
Unreasonable Requirements
A friend of mind called me a while back. He was frustrated because many of his coaches were quitting. I asked him what he was asking them to do. He wanted his volunteer coaches to hold a monthly training meeting with their leaders on the church campus. Then, I asked him if he’d ever driven in his city?
This was a major metropolitan area. So, think of requiring volunteer small group coaches to hold monthly training meetings in the middle of one of the 10 largest cities in the U.S. It wasn’t working, and his coaches were quitting.
Face to face meetings are great. If you can pull them off with all of your leaders together, that’s really great. But, most people can’t. Fortunately, there are some alternatives.
Why not meet “together” with small group leaders on freeconference.com or Skype? Every day I coach small group pastors across the country over the phone or by teleconference. I’ve met few of them in person, but we connect on a weekly basis. We have a relationship, and they have seen success in growing their groups. This works with leaders locally too.
Facetime is necessary (the real, in-person version). Again, coaching is built on a relationship. But, maybe the face to face meetings are with one or two group leaders and not all of them. We can use other means to connect at other times. Don’t get me wrong. I am not advocating a simple “Like” on Facebook or a bulk email to all of the leaders at once. The connection must be personal to grow the relationship.
Lack of Accountability
None of us likes to make people uncomfortable. Some of us avoid this discomfort to the point of not asking our coaches if they’re coaching. Then, we discover not much coaching is taking place. We shouldn’t be surprised.
Only what we supervise gets done. Now, we don’t have to come down on our coaches like a ton of bricks, but we do need to ask. Rather than asking, “Have you contacted your leaders?” we should assume the good, qualified people we recruited to coach are actually coaching. The question could go like this, “What are you learning from your leaders?” They won’t get defensive.
They might respond, “Well, I haven’t contacted any of them lately.” That’s okay. Give them a deadline, “I understand you’re busy, but connect with your leaders in the next two weeks, then I’ll check-in with you again.” Presuming the best about our coaches both honors and motivates them. Giving them accountability helps them keep their commitment to coaching and eliminates the guilt of not fulfilling their commitment.
Effective Coaching
Effective, motivated coaches need direction that is clear, reasonable, and accountable. How do I know? A good coach taught me that…as he was resigning. Do your coaches know your expectations? Do you know your expectations? Are your requirements reasonable? And, if it’s truly important, are you holding them accountable? These three simple words will transform your coaching structure.
Other Posts on Small Group Coaching:
Small Group Coaches Are Not Bureaucrats
What a Trip to the Dump Taught Me About Blogging Like Ben Reed
Posted by Allen White in Leadership Lessons on June 26, 2012
Ben Reed is a gifted guy who blogs Life and Theology at benreed.net. He has a knack for finding leadership lessons in various situations, then blogs about them. For some reason, as I headed to the dump last week, I thought of Ben’s writing. (That isn’t a commentary of his writing, by the way). Here’s what I discovered:
1. When you have to wait, you have time to think.
If you’ve ever taken a load to the dump, you know there is no express lane at the dump. No fast pass. No gold card. It’s a great equalizer, except for the rich folks who pay people to go for them. Waiting in line at the dump gives you plenty of time to think.
John Maxwell said once, “We don’t learn by experience. We learn by evaluated experience.” After all if we solely learned by experience, then why has anyone ever repeated a mistake? We should have learned. But, when you take a little time to reflect, maybe as you’re waiting at the dump, you gain insights into not only what worked and what didn’t, but also what led you to the experience, why you were motivated to go there, and how you can be more effective in the future.
For instance, if you need to go to the dump, you understand to avoid Saturdays. Go in the middle of the day during the work week, if you can. Otherwise, you will end up with a LOT of time to reflect.
2. Any life situation can teach a lesson.
Some of us have “pastoritis.” We’re not allergic to pastors. But, we can turn any story into a spiritual analogy.
Back when we lived in Northern California, I would hike in Yosemite National Park with my friends. I would always “Mirandize” them prior to the trip: “Anything that happens can be used as a sermon illustrations.” There were a lot of great stories out of those trips – most at my expense.
If we pay attention, there are lessons to be learned all around us. Jesus did this in His teaching. He taught based on agriculture, shepherding, lilies, birds and many other common things. Jesus took unfamiliar concepts and packaged them in familiar language. What is your life teaching you?
3. When you go to the dump, you are not in charge.
No matter who you are, no matter how much you make, no matter who looks to you for leadership, when you’re at the dump, nobody cares. My son and I hopped out our van and began loading boxes into a large recycling container. A worker shouted across the parking lot, “Put the boxes in on the other side!” This wasn’t Jesus telling us to cast our nets on the other side.
Somehow the distribution of our cardboard was going to radically offset the recycling container’s balance. Not only were we recycling our cardboard, now we were sorting it. I was not in charge. I had to follow the rules. My status at the dump simply came down to this: was I a good customer who followed instructions or was I a bad customer about to be scolded by a county employee? Nothing else about me mattered in that moment.
4. A surprising mix of people use the dump.
As I looked around the dump, I saw a number of vehicles I was surprised to see at the dump. Maybe saving on trash pickup helped them to afford their cars. Then, there were other cars the owners could have very well left at the dump. I was driving my wife’s car, so we were somewhere in the middle.
Some people where there with an overabundance of yard waste. Others didn’t want to pay the $25 per month for garbage service, so they did it themselves. Several, like my son and I, were dutifully recycling. Others were trying to figure out why the sanitation workers wouldn’t haul off their old TVs and computers.
The dump isn’t mandatory like the DMV. You don’t have to go there. But, it’s free and it meets a variety of needs. I’m contemplating ending my garbage pickup, but I’m a little afraid they would keep my car too.
5. Mentioning “Ben Reed” on your blog is an SEO magnet.
Ben Reed is an outstanding small groups pastor at Grace Community Church. Ben Reed lives in Clarkesville, Tennessee. Ben Reed runs communication for the Small Group Network. Ben Reed tweets more than anybody I know. Ben Reed just helped my SEO…cha-ching. Thanks, Ben Reed, for being a good sport on my blog today.
My Recent Appearance on GroupTalk
Posted by Allen White in Small Group Strategy, Small Groups on June 5, 2012
Last week I had the privilege of sharing a few thoughts with Jay Daniell, host of GroupTalk for the Small Group Network. We talked
about recruiting new small group leaders. I had the chance of sharing about five different ways and possibly at the same time. You can listen HERE.
Here are my notes from the call:
What is a group leader?
- An “Official” Group Leader representing the church
- A Group Host for one series
- Someone who gathers their friends for a study – 700 new launched at HPC this month.
- Will they have the title of “leader”?
- Will their names be on the church website?
- Will they participate in a connection event?
Who should you recruit?
- Influencers, existing group members, anyone willing.
- The type of group will determine the starting point re: qualifications.
- Official group – church member, training, interview.
- Host home – member or not, briefing, interview/application.
- “Go and Grow” – breathing and briefing
What should you recruit them to?
- DVD-based curriculum – easy to use.
- Just-in-time training – on the DVD, Youtube, blog.
- Trial Run – 6 weeks – Are they actually good at gathering and leading?
- A job description and a rigorous process don’t guarantee “problem free” groups. According to Mark Howell, there is no “problem free.”
How should you recruit them?
- Small Group Pastor/Director – You shouldn’t.
- Leverage your senior pastor and the pulpit.
- Align the weekend service and the group study, if you can. If not, leverage the senior pastor and the pulpit anyway for a non-aligned DVD-based series.
What if my senior pastor isn’t interested?
- Get your senior pastor interested.
- Create your own curriculum.
- Give your pastor great stories from small groups.
- Begin to think: “How can we launch small groups on that?” – Mother’s Day, Father’s Day, Grandparents Day, Columbus Day (singles)… Church events, church initiatives, major strategic moves in coming year.
- Intersect groups with your pastor’s interests.
- If your pastor wants to engage men, the answer is groups.
- If your pastor wants to improve stewardship, answer = groups.
- If your pastor wants to build a building…
- If your pastor wants to disciple new believers…
- Emphasize missions…
- Wherever God is leading your senior pastor to go, head right into that direction and become a broken record.
A Spiritual Four Minute Mile
Posted by Allen White in Small Group Strategy on June 3, 2012
By Mark Kelly
New Life Christian Center in Turlock, California, was stuck on a plateau. For seven long years, Associate Pastor Allen White had been trying to develop a small group program that connected every member of the church in community. He knew an effective small group ministry was the key to taking the church to a level of ministry he had only dreamed of. But despite all his best efforts, they couldn’t get but about a third of the adults involved.
To view video Click Here.
“The thought of connecting everybody in a group was my dream,” Allen said, “but we were stuck at 30 percent. We were slugging it out the old-fashioned way – raise up an apprentice, birth a group, and deal with the aftermath – but we were headed nowhere.
“I thought my senior pastor was in favor of small groups, but not enough. My small group leaders were stifled by the whole apprenticing-multiplication process. None of them could find an apprentice in their group. Some of them had started greeting me on Sunday morning with ‘I’m working on my apprentice.’ Whatever happened to ‘Hello’?”
“Only one guy named Carlos ever birthed anything in our church. I wanted to call the Guinness Book of World Records! It seemed that connecting everyone was only a pipe dream.”
Then, a few months later, at a gathering of church leaders, Allen listened as Kent Odor from Canyon Ridge Christian Church in Las Vegas stood up to share how they had connected large numbers in their congregation in a relatively short period of time. Allen heard how groups could multiply without dividing. He learned how people overlooked in recruiting would actually start some of the best new groups.
Allen was intrigued, but unconvinced. He had some decisions to make.
On the drive home, he began to think about what his senior pastor, David Larson, was the most passionate about. At the time, it was the approaching release of “The Passion of the Christ,” the Mel Gibson movie everyone was buzzing about. Dave had planned a message series and ordered a banner for their church sign on the highway.
The light suddenly came on for Allen: Why not launch small groups based on the Passion?
And that’s exactly what they did. Allen asked his senior pastor to invite anyone who would open their hearts and their homes to a group of people for a 6-week study to host a group. In one day, that church of 800 adults doubled the number of their small groups! After Easter, they added 50 percent more new groups in another campaign. Things were getting out of control in a very good way!
When autumn hit, they started recruiting hosts for the biggest launch of the year. Pastor Dave aligned his weekly messages with a Lifetogether study. They took 50 verses from the Bible and asked 50 members of the church to write a one-page devotional, which they then compiled into a book. When it was all said and done, they had enough groups for 125 percent of their average adult attendance and had given out 1088 devotionals books. Well over 100 percent of their average adult attendance was plugged into a group!
“We were all in awe,” Allen now says. “The pipe dream was suddenly a reality.”
Allen realized the only reason the church had been stuck on that plateau was because of a mental block.
“It was like back in the 1950s when everyone said no man could ever run a four-minute mile. It was just a dream,” he says. “Then, on May 6, 1954, Roger Bannister ran the mile in 3:59.4 minutes. After that, many runners broke that barrier. Four minutes wasn’t a physical barrier. It was a mental block.
“New Life Christian Center had just broken the four minute mile. Churches actually could start small groups that would involve the majority of the congregation and then reach their communities through community!”
This wasn’t about numbers, though. One man named Ken invited his co-workers to join him for a study on the Passion movie. Two of them accepted Christ.
When one host named David was asked, “What motivates you to continue your group?” he replied, “My dad showed up.” Because of a painful experience years before, David’s dad had turned his back on church. But though he refused to walk through the church doors, he was willing to attend a small group meeting at his son’s house. That was his first step back toward God.
New Life’s small groups began to reach out beyond the congregation. Groups served hot meals to the homeless every Friday night. One host took the study to a local women’s shelter. Another started a group on her commuter train. Another woman decided to do the study, because she and her friends went for coffee every Thursday morning at Starbucks anyway. Why not do the study too?
A guy named Rick picked up the study to do with his friends. Carlos, who was now a small group coach, called him to check in. He found that Rick was very passionate about his group – and the pastors didn’t even know who Rick was.
Connecting 100 percent of your congregation in small groups is far more than a sales pitch. Connecting 100 percent is the first step in reaching beyond the walls of your church and connecting your community. In the pages that follow, you will read about principles that have unlocked amazing growth and community outreach for church after church. It can happen in your church too!













