Posts Tagged sign-up cards
By Allen White
Exponential Groups is not so much a strategy or model as it is a focus and an attitude. Your focus determines your result. Exponential results require exponential thinking. What are you thinking about?
1. Are You Focused on Group Members?
If your focus is connecting people into groups, you are not thinking exponentially. Your groups are growing by addition. Think about it. You handpick the leaders and train them. You collect sign up cards or have a website to connect people into groups. It’s not a bad way to go, except that you work hard to start a few groups at a time or to plug people into groups only to find the leader doesn’t call the prospective members, the new members don’t show, or they do show, but they don’t stick with the group.
Now, you can arrange the connections by geography, affinity, age, hobby, and so on, but let’s face it: growth by addition is a lot of work with very few results. Just the administrative task of processing all of those sign up cards is nightmare enough. Then, you face the heartbreaking result of how ineffective all of your efforts were. It’s time to change your focus.
2. Are Your Focused on Group Leaders?
If your focus is on group leaders developing apprentices and multiplying, dividing, or splitting your groups, your focus is not exponential. Your groups might be growing by multiplication…maybe. At one point, I had encouraged, challenged, and possibly threatened my group leaders to find an apprentice for seven years. They couldn’t find one. No one in their groups looked like an apprentice. The irony was that I recruited members out of their group to train to become leaders, so we could at least continue growing by addition. Finally, one of my leaders, Carlos, trained an apprentice and launched a new group. After seven years of effort, that was the only one. Some multiplication, huh?
Now there are places where this focus is successful, but I have found this is less common. If this is what you’re doing, and it’s working for you, then you might not need to listen to me. Multiply away, but you’re still not thinking exponentially.
3. Are Your Focused on Church-wide Campaigns?
If your focus is on recruiting leaders, you still aren’t thinking exponentially. Maybe your pastor makes the cattle call for leaders or hosts to lead your next church-wide campaign. Now this thinking is more exponential than addition or multiplication, it’s on the right track, but it’s still not there.
On the positive side, church-wide campaigns delay the requirements for leadership, so there are more potential leaders. These leaders self-identify, which eliminates the task of recruiting. They can even gather their own groups. After all, followers are the requirement for leadership. As John Maxwell says, “If you think you’re a leader and have no followers, you’re only taking a walk.”
The other thing a campaign brings is a easy to use tool, like a video-based curriculum, which enables the new leader to be more friendly than scholarly, but it also maintains quality, because you have determined what is being taught in the group. The non-teacher feels good about teaching, and pastors feel good about letting them lead.
But, when the campaign ends, even if the groups continue on with another study, this growth is still more like multiplication and less like exponential. It has the potential to be exponential, but it’s not there. The goal is usually to connect 100 percent of the people into groups. But, what if this thinking is too small?
4. Are You Thinking Exponentially?
Exponential thinking is a shift in how we view our congregations. Are they sheep who need a shepherd? Can their needs only be met by a pastor? Careful: that might betray some co-dependency on your part. Is your congregation full of people who are unqualified to lead? How do you see them?
Some pastors see their congregations as an audience. The people are given worship and teaching on Sunday. They receive Bible studies throughout the week. The pastors direct the ministries they serve in. The people are cared for by the pastors: hospital visits, counseling sessions, cups of coffee. For some pastors this is a comfortable situation. Then, your church grows beyond 10 people, and you have a problem.
But, what if your congregation wasn’t an audience to be served, but an army to be empowered? What if every person in your church was empowered to gather a few people, maybe just one person, and do something intentional about their spiritual growth? What if pastors focused more on equipping people and not doing the ministry themselves? Please keep your excuses at bay for a minute and dream with me.
If everyone — church member or attender — is leading a group, who is in their groups? Good question. People who are not in your church. This doesn’t mean stealing sheep from another flock. There are plenty of people with stressful lives, marriage problems, parenting challenges, life controlling problems, and spiritual questions who could be invited to these groups. The challenge is providing resources that are biblical, yet less churchy to those who need help.
I’ve seen glimpses of this. Neighbors gathered. People with similar hobbies and interests. Whether the group is the Holy Smokers in South Carolina who make barbeque or the Holy Smokes in Colorado who light up cigars. I’ve seen commuters on the same morning train doing a Bible study and coworkers meeting at lunch.
This doesn’t need to be coerced. This doesn’t require a grand strategy. It only requires a shift in the pastor’s thinking and an opportunity for their people to lead a “group.”
Not everyone will do this all at once. In fact, I’ve never seen 100 percent of any church do anything all at once. Start with your innovators — that 4 percent who are willing to try anything. Then, tell their stories to your early adopters, the next 12 percent. Now, you have 16 percent of your church leading. If you’ve got 16 percent leading, then you’re becoming exponential already. They will influenced the next 34 percent of early mid-adopters. You’ve made it past 50 percent. The other half will take a little more time, but it’s worth it.
God wants to use your people. Whether you focus on addition or multiplication, imagine how God could use them. But, imagine if the impact of your people touching the lives a four, six, ten, or twelve people outside of your church. Imagine. That’s exponential.
By Allen White
The Fall and the New Year offer key windows to launch small groups in a big way. Most churches struggle with the dilemma of connecting a large number of people in a short period of time. When we (pastors and directors) become overwhelmed, the temptation to offer a programmatic solution looms large, a.k.a the sign-up card in the bulletin. Here’s why it’s a bad idea:
Cards Create an Immediate Delay
We live in a culture of immediate access. When we purchase a song on iTunes or a book on Kindle or Nook, the download begins immediately. The days of waiting for a package to arrive are quickly disappearing. Don’t believe me. Where’s the Columbia House CD Club?
When a prospective group member turns in a sign-up card, nothing happens immediately. Most likely, nothing will happen that day or the next day or maybe even the next week. People will wait for the college admissions office, but probably not to join a group. The sign up card creates a delay that you’d rather avoid.
Raising Expectations Increases the Risk of Disappointment
When a church provides a sign-up card as the means for group connections, the prospective group member will expect a solid fit right away. After all, who’s a better matchmaker than the church? Now, I know what you’re thinking – offer a disclaimer like “the church does not guarantee a perfect match in any group.” No thanks. I’d rather just take my chances on my own.
Rather than creating the small groups version of eharmony, create an environment where groups and prospective members can meet each other face to face. People will get a sense, even in 30 seconds, whether a group will be right for them over the next six weeks.
Death by Typo
Today, I tried to help a church member who was looking for a group. I’m helping a buddy with a church he’s consulting with. From literally 3,000 miles away, I’m trying to share possible groups with the prospective member. I had the right options, but the wrong email address. An “r” was read as a “c,” so my good information wasn’t making it through. Why did I get involved? Because my buddy was unavailable today and the prospective member had the ear of a key church staff member. This church member thought he had been neglected, since no one responded to him. It’s not worth losing a person over a jot or a tittle.
Everyone Hates Cold Calling (including you)
So, let’s say that you’ve ignored the first three points in this post, and you’ve collected sign-up cards. You or your assistant or an intern or a dart board have now determined which groups each of these prospective members should try. You or your assistant or your intern send a list of new members to your group leaders. You would think the group leaders would be excited. Think again.
How would you feel if a list of six or seven names arrived in your inbox? You might send an email. You probably wouldn’t make a phone call. You might Google the names or check for criminal records. The last thing you want to do is pick up the phone. How do I know this? Because you just pawned off the assignment on your small group leaders. No one likes cold calling – not even salespeople.
It’s Bad for the Environment
Let’s say that you luck out in connecting sign-up card prospects with group leaders and half of them stick in a group. I’m a pastor. I am prone to exaggerate. Bear with me. If half are happy, then the other half are, well, unhappy. So, half of 50 people or 100 people or 1,000 people adds up to a lot of disappointed people. Oh, and who’s at fault? You are. You placed them in the group.
When the recently burned group member has left the group they didn’t like, what are the chances that they will try another group? Slim to none. As you extrapolate out the sign-up card fiasco over the years, well, a lot of people have a bad taste in their mouths when it comes to your groups.
And, as a concerned citizen, how many trees had to die to print your sign-up cards? (Sorry, after 18 years in California, I just can’t help myself.)
How do I know sign-up cards don’t work? I’ve had a small stack of sign-up cards sit on my desk for a week before. I secretly hoped they would fall into the trash can. I didn’t want to follow up on them, so I sent them to my group leaders. My group leaders didn’t want to fall up on them. No one was served very well and many people were frustrated with the whole process.
What should you do? Send $25 to…(just kidding). But, you will have to wait until tomorrow.