Posts Tagged small group coaches
By Allen White
Most of us know the movie starring Bill Murray as a weatherman who is sent to cover the story of a “weather forecasting rat.” Obviously, this is not his favorite assignment. This time something is different. Every day when he wakes up, it’s once again Ground Hog Day. He’s basically having the worse day of his life over and over and over again. Until he finally gets it right.
Some churches had stellar Fall launches last year, then they failed to retain as many groups as they would have liked. The plan for this Fall is another big launch without a next step. The result will be Ground Hog Day.
Other churches are carefully handpicking leaders hoping to have an incremental increase in groups this Fall. I followed this strategy for seven years and got stuck with only 30 percent of our people in groups. After six Ground Hog Days in a row, I knew something had to change.
How will your Fall launch this year be different from your Fall launch last year? Now, you could do the exact same thing you did last year only louder, more frequent, and with great intensity, and you will probably gain a few more. But, the result will be far from exponential, and it will feel like Ground Hog Day all over again. Consider these six things as you prepare for your Fall launch:
1. What topic will attract more?
In working with over 1,500 churches over the last 11 years, some topics have been real winners in connecting not only congregations, but communities into groups. Other topics, well, not so much. Let’s start with the narrow topics.
If you’re church is going with a rather mature topic like fasting, giving, evangelism, or anything by Francis Chan, you will have a limited amount of new groups starting. After all, when most of us read Francis Chan, we wonder if we’re even still Christians. There is a place for more mature topics, topics with lots of homework, and anything to do with money, but it’s not in a Fall campaign where you have the biggest possibility of connecting people into groups.
Think about felt needs. What needs do your people and your community have? How could a Fall campaign help? Topics like parenting, relationships, stress, fears, hope, peace, and similar could certainly scratch where folks itch. This does not mean you need to cater to peoples’ needs in every curriculum you promote, but if you want to draw them in for a big Fall launch, that is certainly the direction to head. In fact, you might even think about creating your own curriculum.
2. What strategy will connect more?
What has worked in the past will not continue into the future. If your people are filling out sign up cards or web forms, get out of that business ASAP. This is the most time consuming, ineffective method of forming groups known to man. You do all the work of getting them into a group only to discover that either the leader never follows up with the person, the person never shows up, or the person doesn’t stick with a group where they have nothing in common with anybody else. In fact, this practice makes me want to change the analogy from Ground Hog Day to the definition of insanity!
Now that you’re giving up your sign up cards, how do you connect people into groups. Start with the group leaders. Who do they know that would enjoy the study? Personal invitation will go a long way to form healthier, long-lasting groups. If you have a lot of new people in your church or moving into your area, then create an environment where new people can meet group leaders face to face, then sign up for a specific group. Some people want to lead a group, but don’t want strangers coming to their house. Why not have them start a group by just inviting their friends? In fact, could your people “do the study with their friends” and not even mention “groups”?
3. What new method will recruit more leaders?
Are you still handpicking leaders? How stressed are you already about Fall? Are your leaders supposed to be training an apprentice? How well is that working? Are you still recruiting “hosts”? If you’ve been recruiting hosts for the last 14 years, your people are wise to you. They know “hosts” means leader.
Now, don’t get me wrong. These have all been very effective methods of recruiting and developing leaders. But, if you are continuing to recruit dwindling amounts of leaders with these same strategies, then you must face the fact that your people have effectively said “No” to these recruiting methods. What could you offer this Fall that they might say “Yes” to?
4. Who will coach your new leaders?
Just reading that question evokes a lot of guilt for most small group coaches. I know your coaching structure is not what you imagined or is non-existent. Some of you have even deceived yourselves into thinking that staff can handle the needs of group leaders. You’re sending out emails and inviting people to meetings. How are those meetings working out?
The most important person in the life of a group leader is his or her coach. I was the sole coach for all of my leaders for a long time. Technically, it worked. Practically, it didn’t. They didn’t receive the care and support they needed. In fact, one year all of them quit. That was not a Ground Hog Day I ever wanted to repeat, so we put coaching in place before we recruited another group leader.
The main focus of any small group pastor should be on two things: coaching and curriculum. Coaches are the only way to know what’s in the head and heart of a group leader. And, of course, coaches must be accountable to you or your small group team depending on the size of your church.
5. What training tool will be more effective?
Seminary taught me I needed to train leaders in meetings. I offered meetings. Some were better attended than others. Once I stood in an empty room at about 15 minutes after the start time questioning the call of God on my life because no one had showed up for my training. Then, I had a big realization: people hate meetings.
Heading into this Fall (and attempting to avoid another Ground Hog Day), are you in the training business or the meeting business? They are not the same thing. If your training is based on centralized meetings, then you are missing a good portion of your leaders. How else can you train? I started this blog by answering my group leaders questions. Some small group pastors create a 2 minute video they email to their leaders every week. What could training look like in your church?
A while back I was talking to a pastor who had a background in corporate training. He told me, “This might sound strange considering my background, but I’ve come to realize the best training comes from the person who is proximate to the group leader when they are facing a problem.” Now, we’re back to coaching.
6. How will more groups continue into the New Year?
Creating a lot of excitement and starting a bunch of groups for a six week series is relatively easy. The test comes at the end of the six weeks. For some reason when people are invited into a six week study, they get the impression that at the end of the six weeks their group is done. I don’t know where they would get such a crazy idea.
If we don’t challenge these groups to continue, then not only will we experience Ground Hog Day every Fall, we will have Ground Hog Day at the start of every semester and every group launch. In North America, people like to stay together. This is why the apprentice model is a struggle. This is also why semester-based groups which practice what I call “fruit basket upset” at the end of the semester create a lot more work and dissatisfaction among group members.
If you give groups an opportunity to continue in the middle of your Fall series, chances are they will take you up on it. If you execute all six points of this post well, you could have 80 percent or more of your groups continue.
Ground Hog Day isn’t just for February.
What are you willing to change this Fall that will increase your result and effectiveness in forming and retaining groups? What risk are you willing to take? Would you lower the requirements for group leaders temporarily? Would you try a new strategy to form groups? Could you try your hand at developing a coaching structure and reworking your training?
This Fall could be unlike any Fall launch you’ve lead before. Isn’t it time to get out of the cycle of Ground Hog Day. If you would like to learn more, please join me for an upcoming webinar: allenwhite.org/webinars
By Allen White
I’ve seen small group launches go really well. And, I’ve had churches come to me after the launch or a series of launches and ask for help. Not so secretly, I really wish I had the opportunity to talk to them first. Any church only has so many opportunities to successfully launch groups and connect the majority of their members. Failure to launch in these circumstances is fatal for future launch attempts.
As I’ve worked with churches, large and small, across North America, I have discovered seven things that help churches successfully launch groups. By having these things in place, you have a better chance of recruiting the leaders and coaches you need, forming groups that will last, and make your senior pastor a raving fan of groups.
Insight #1: Choose the Right Topic.
The right or wrong topic will make or break your launch. Think about who you are trying to connect: church members or folks in the community. If you chose a mature topic like tithing or fasting, more than likely you’ll have a tough road getting your members to participate let alone anyone from outside of your church. Think about topics that would be a felt need for your people and your community.
I’ve coached churches who have done a two step strategy with this. The first campaign was used to connect and cast vision to the church body. The second campaign was designed for the church to reach the community. For instance, Capital Area Christian Church in the Harrisburg, PA area launched a New Year’s series in 2015 called Manifesto. This series laid out the vision and mission of the church to their people. Then, after Easter 2015, the launched a second series called Monsters Under the Bed, which addresses the topic of fear — now that’s a significant felt need. In the second series, they connect more in their congregation, but also quite a few in their community.
Insight #2: Lower the Bar on Leadership.
That doesn’t mean throwing people who are completely unprepared with no coach into the deep end. When I say, “lower the bar” I mean temporarily setting aside your requirements for short term series groups. These groups aren’t advertised. You don’t send people to these groups. You invite people who are open to doing a study with their friends give small groups a try. Maybe for the first time.
If they have a good experience leading a group, then invite them to do more. Eventually, you will offer them a leadership track to make them official leaders. If things didn’t go so well for them, then thank them for giving it a try and encourage them to try another ministry.
As Neil Cole says, “We need to lower the bar on what it means to be a leader and raise the bar on what it means to be a disciple.” Not everyone has a leadership gift, but we are all called to “go and make disciples.” No one is exempt from the Great Commission. By giving your people an easy to use tool like a video-based curriculum, you can help your people live in obedience to God by equipping them for what God commands them to do. When did this become an option?
Insight #3: Focus on Recruiting Group Leaders.
If your pastor is willing to give “airtime” in the weekend service to talk about groups, recruit leaders. If your pastor gives you airtime for multiple weekends, recruit leaders. If you are recruiting leaders, people will figure out the church is launching groups or doing a church-wide campaign. Don’t waste this precious airtime promoting groups. And, certainly don’t waste this precious airtime promoting classes and Bible studies that are on their way out. Recruit leaders.
Insight #4: Keep the Invitation and the Response Close Together.
People only think about church when they are in church. When the pastor invites folks to lead a group, then provide a way IN THE SERVICE for them to respond. Don’t send them to the lobby. Don’t send them to the website. Don’t send them out the door without collecting their response.
Whether you use a response card which is placed in the offering, an online survey taken on a smartphone, or texting a message to a designated number, you want to get a “Yes” from every willing person before they head out the door. If you send an email invitation from the Senior Pastor during the week, provide a link for them to sign up online.
Insight #5: Shorten the Distance Between Their “Yes” and Starting the Group.
Since we’ve already waved the requirements, the new leaders are already one step closer to starting their group. Whether the Senior Pastor encourages them in the service to begin inviting people to their groups or they are instructed on how to form their groups in a briefing immediately after the service, don’t allow any time to pass from when they say “Yes” to when the new leaders put things in motion.
The longer you wait, the sooner they will get cold feet. Don’t schedule a briefing or orientation a month from the invitation because it’s efficient. I would rather host three briefs per weekend for three weeks in a row with a handful of people at each than wait a month and lose half of the prospective leaders in the process. You’ve made it easy for people to start groups, now get them started!
Insight #6: Recruit During the Month Prior to Your Launch.
While you can promote well in advance of the series, don’t take signups for months. I learned this from a PTA president. Promote early and often, but only take signups right before the event. Otherwise, you can recruit and recruit only to discover most people will sign up in the last three weeks before the start of the launch.
One month out gather your existing group leaders to give them the first look at the series. I call this a Sneak Peek. This will honor your leaders by giving them an exclusive opportunity to check out the new study. This will also take pressure off of your new leader briefings by briefing your established leaders ahead of time. This is also a great opportunity to recruit your established leaders to coach new leaders.
Then, recruit new leaders for the three weeks leading up to the launch. Not everyone attends every weekend, so you want to ask for more than one weekend. Also, some people will need time to warm up to the idea. The first week they might say “No” to leading a group, but by the third week, their “No” might turn to a “Yes.”
Insight #7: Your Senior Pastor Must be Your Church’s Small Group Champion.
Going back 20 years, I used to personally recruit every small group leader in my church. While I had stellar group leaders, my church also got stuck at 30 percent of our people in groups. Then, I asked my Senior Pastor to invite people to lead groups. We doubled our groups in a day. I have not personally recruited another small group leader since 2004. And, I served in a whole other church since then!
To gain your Senior Pastor’s interest in groups, put your pastor on the curriculum. If you do, your pastor will be more interested in groups because he will want people to use his curriculum. Also, your people will be far more interested in joining a group, because they already like your pastor’s teaching.
I know I gave you these seven insights in rapid fire succession. If you hit these seven points, you will have a great small group launch. If you want to hear more, then register for my next webinar at allenwhite.org/webinars.
By Allen White
I am a coach. The reason I’m a coach is because once upon a time, I was greatly helped by a coach. In fact, I still have several coaches and mentors I turn to regularly for help and advice. They ask me thought provoking questions. They offer me their experience. They care about my success. Here is the story of my success in working with a coach.
After attending conferences and reading every small group book I could get my hands on, our groups hit a wall. I followed what I understood from the best and brightest. We made a plan and executed it wholeheartedly for seven years. We connected 30 percent of our average adult attendance into groups, then we got stuck. I was up against a wall, and I was banging my head against it. As our church continued to grow, our groups fell further and further behind. I needed help.
2. A Laboratory and a Network
I found help in a coaching group with 40 other churches from across the country. While we tended to be from churches of the same size, the group crossed denominational lines and represented about every region of North America. While it was a little ridiculous to have 40 other pastors on a weekly conference call, we learned from each other and from our coach. Some pastors would jump ahead and try a new idea when it was thrown out. I was one of those. Others would hold back and see if there were any survivors before they jumped in. And, that was okay. Everybody adopts new ideas at their own rate.
3. Place to Discuss Small Group Stuff
As I became more enthused about discussing small groups, some of our church staff became less enthused to hear about it. While my senior pastor was completely on board (after all he found the dollars to fund it), other staff weren’t so thrilled to hear about small groups. The coaching group provided a place with like-minded people who also had small groups on the brain. This was our community. Our band of brothers (and sisters) in the small group trenches.
Everybody faces setbacks, especially when they try new ideas. After all, when you’re performing experiments, sometimes an experiment blows up. The coaching group provided a place to test new ideas; debrief less than stellar results; and gain the momentum to move forward. As Winston Churchill once said, “Success consists of going from failure to failure without loss of enthusiasm.” As one of my friends and mentors, Carl George said, “Do whatever it takes to keep yourself inspired.” The coaching group kept me encouraged.
5. I didn’t have to walk alone.
What I discovered in my coaching group is that everyone else’s coaching structure was also lousy or nonexistent. They struggled to recruit leaders. Air time in the weekend service was scarce for small group announcements. Their group leaders didn’t like to attend meetings either. Leading up was always a challenge. I soon realized I wasn’t defeated. I was normal.
Now don’t get me wrong.
I love conferences. In fact, I wish every day was a conference, because at a conference your mind is filled with vision and grand ideas. But, as soon as you get home, reality slaps you in the face. Reality stinks.
But, what if you could take the benefits of a conference and spread it over an entire year for basically the same money?
My next coaching group is starting in a few weeks. Will you join me?