Some small group pastors are of the opinion that coaching is too hard. Coaching is not hard. Well, at least it’s not as hard as leading without coaches and doing it all yourself.
But, why does coaching seem hard? I think it boils down to three things.
Have you ever invited someone to coach group leaders but didn’t really know what they were supposed to do? I have. It doesn’t work. In fact, for most pastors the lack of clear expectations and no job description for coaches is a non-starter.
Coaching only works with clear expectations. What should they do? Coaches should share their experiences with other leaders and build a relationship with them. There’s the job description. When a leader’s issues go beyond the coach’s experience, then the coach can depend on your experience.
But, here’s the key – coaches will easily relieve 90 percent of the burden off of you. As you multiply yourself through your coaches, then you have more time for other aspects of the ministry and hopefully more time for your family.
But, even when you’re clear about what coaches should do, how much is too much?
Coaching often fails because you ask too much of your coaches. At one point I had coaches who led their own group and supervised 20-25 other leaders. That was too much.
Some churches use a ratio or “span of care,” (if you prefer to be fancy), of coaches to leaders. This kinda works, except that not all coaches are created equal. One coach may be brilliant working with three group leaders, but would be a disaster working with four. Another coach might easily serve 10 group leaders. How do you know the threshold for each coach without sacrificing group leaders in the process?
It comes down to the coach’s relational ability. Here’s a simple test: Can the coach remember the names of the leader’s spouse and children? Without cliff notes, evernotes, or index cards, can the coach easily recall the leader’s most basic relationships. Think about it. If two friends were having a conversation wouldn’t they ask about each others’ spouses and children? As long as a coach knows the names of the leader’s spouse and children, then the coach can take on more leaders until they can’t keep these basic details straight. Every coach has a different relational capacity.
In order for coaches to succeed, they need to have a reasonable assignment, but they also need something from you.
Lack of Accountability
Then, there’s your part. While you can give the coaches tasks and authority to serve in their roles, you cannot give away the responsibility for the ministry. You have to inspect what you expect. If your coaches should be calling new leaders once per week to answer their questions, then you need to call the coaches once per week to make sure the calls are being made. If your coaches are meeting with more seasoned leaders once per quarter, then you must do the same with the coaches.
If coaching is important, and it is, then you need to keep in communication with your coaches. If you have more than eight coaches, then you also need a small group leadership team to help you manage the ministry. The bottom line is you have to know what’s going on in your small group ministry. If you are depending on reports to give you that information, then you’re already in the weeds. Many problems that could potentially end a group can be averted through coaching.
If your small group ministry was twice as big as it is today (or four times as big), how would you manage the leaders? You couldn’t. If you feel your small group ministry is small enough for you to manage yourself, you shouldn’t. Scaling the leadership of your small group ministry with coaches and a leadership team will accelerate the growth of your groups.
How are you supporting your small group leaders? What’s your next step to improving your coaching structure?
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