If you’ve been waiting to start something new, 2020 is a great year to experiment. Some might say that 2020 is an experiment gone wrong, but with life so some completely disrupted, you should embrace this as an opportunity to launch new things or end things that need to go away. Blame it on the pandemic! As difficult as this year has been, the healthy crisis, economic crisis, racial crisis, and political crisis are breaking up some very hard ground in the world, in the church, and in the hearts of individuals. There couldn’t be a better time to innovate. What needs to change in your church? Here are a few things that I’m seeing right now.
In my recent Small Group Network huddle, Bill Cleminson from the Church at the Mill (a.k.a. The Mill) in Moore, SC shared an experiment their senior pastor, Dr. D.J. Horton, launched this fall – they launched egroups. An egroup is five people or fewer who commit to meet together for 13 weeks. The group views a 15-minute teaching video from the pastor, then uses a sermon discussion guide for their meetings. In addition, the egroups journal daily based on a reading plan provided by the church or something else they choose. For accountability, the egroup members are asked to share a picture of their journal with their group with the words blurred out. This increases participation.
The Mill intentionally chose a new name for these groups to avoid confusion with their other small groups and discipleship groups. eGroups are a short-term trial run at groups, but more importantly, they give their members an opportunity to connect and process life together. It’s a great combination of both communication and content. After the first 13 weeks, eGroups may have served their purpose at The Mill, but depending on how 2021 looks, they could certainly serve an extended purpose. As with most churches, planning is in pencil and prayer.
Find Your Loopholes.
Some churches have rather rigid leadership requirements for small groups. While the bar for leadership should be high, the issue comes down to two things: (1) How many years will it take for you to connect people into groups? and (2) Do you really need a “leader” to make disciples?
Recently I talked to a pastor whose church leadership was leery of inviting people they didn’t know into small group leadership. I understand that feeling. That’s how my church got stuck at 30% in groups years ago. I understand that every church has an acceptable level of risk. There is a line they are reluctant to cross for a variety of reasons. I can’t force anyone to cross that line, but I can work to convince them.
I asked this pastor, “What’s too small to be a group in your church?” He said that three people was too small to be a group. Then, I challenged him to form some non-groups of three people. He just needed to ask people to invite two friends to discuss the weekly sermon questions. These non-groups won’t be advertised or acknowledged anywhere, but they will do two things for the church: (1) It will prove to the pastor there isn’t as much to worry about as he once thought, and (2) the non-groups will give people confidence to expand their group and eventually become a recognized group in this church.
Level Up Your Online Services.
Most churches did better with online services before anyone regathered in the building for worship. When the house was empty, pastors looked directly at the camera. Pastors got up close and personal with the online audience. Some even created interactive experiences to field questions during the message. But, then people started coming back into the building, things got weird.
When people are in the room, most pastors want to talk to the people in the room. I do! But, there are more people “out there” than there are “in here.” Yet, you can’t look over people’s heads and only look at the cameras. The churches who understand this are producing separate online services and in-person services to meet both needs. It’s more work, but it’s certainly worthwhile since so many unchurched people are looking in on online services. After all, streaming video is NOT church online.
Put Everything Online.
Some aspects of life have permanently changed amid the pandemic. I don’t know that I’m ever going to pile items into a grocery cart again, when we can order everything online for pickup or delivery. Going to the bank has been replaced by an app. I’m reconsidering whether I still need two cars in my driveway. Online group leader training has gone so well, I’m not sure I need to fly to you to train your leaders (but after the pandemic I might consider it).
In a world where people can do a doctor’s appointment online, they could take your membership class online. They could go through your Growth Track online. You no longer have to limit these to a Sunday afternoon. People can participate anytime over 168 hours per week. Potentially, they could become a member of your church at 2 am!
Practice these phrases with me:
We stopped doing [Insert Ministry Name] because of COVID.
We started doing [Insert Ministry Name] because of the pandemic.
Allen White gave us that idea, but now we realize it’s really stupid. LOL
This is a great year to experiment. Don’t waste your time waiting for things to get back to normal. Normal is gone. To quote Jason Caston, “The church was moving slow because they thought the world would stay the same.” Nothing is the same. Get moving!
Tell me how your church is innovating in 2020 in the comments below.
Believe it or not, it’s harder to get people to show up in online groups than in-person groups. Are you seeing this? We explored the problem in a post a few weeks ago: Why are People Ghosting Online Small Groups? But, what’s the solution?
It’s not as difficult to get people to online small groups as you might think. Those who are successfully connecting people in online groups are using the active recruiting strategies I talk about in this video I created for the recent Success with Groups Online conference.
How are you faring with online small groups? How is your group launch going? If you have found something that works, or if your struggling in this unusual ministry season, please leave your comment below.
Would you regard 2020 as a year of opportunity? It feels more like a year of loss and disruption. How can we see a blessing in something that feels like a curse?
Children have lost close contact with their classmates. Adults have lost the feeling of getting ready to go to work in the morning. Parents have lost their sanity. Believers have lost their ability to gather in-person in some places. People have lost their jobs and lost income. As a society we’ve lost the sense of safety. We’ve lost the carefree ability to do anything we want whenever we want. We’ve also lost the notion that racism is not our problem. People have experienced a great deal of loss. You’ve lost too. Yet, there is something quite hopeful about 2020.
Back in the 80’s I attended a church growth workshop with Dr. Elmer Towns in Kansas City. The main crux of his talk was that people are open to change in periods of transition. When people graduate from high school, college, or grad school, they are open to change. When people get married, have a baby, change careers, or move to a new city, they are open to change. When people go through a divorce, become widowed, or retire, they are open to change. Dr. Towns encouraged us to figure out ways to connect with people during these times of transition and disruption in their lives. Do you see the gift of 2020? Everyone’s lives have been disrupted in some way.
All of this disruption – as painful and scary as it’s been – has made people ripe for the Gospel. Nothing in their lives is working exactly the way it used to work. Everyone has transitioned from the life they were used to, and the fact of the matter is that they will never see that life again. Some say the effects of Coronavirus on health and the economy will have implications for five years or more. People are ready for a change. You have the answer. But, if people weren’t going to church before COVID-19, why would they risk going now?
Finding the Solution in an Accident
On April 11, 1970, three brave astronauts launched into space aboard Apollo 13. Not long into their mission an accident caused damage to the capsule which compromised the ship’s cabin which began to fill with carbon monoxide. The astronauts wouldn’t make it back to earth. Engineers met in a conference room at mission control. In the movie with Tom Hanks, one of the engineers dramatically spills a box of supplies on the conference table and announces, “This is everything the astronauts have in the capsule. We have to figure out how to build the CO2 filter out of this.” They got to work. Using only what was available to the astronauts, the engineers created a CO2 filter. The astronauts arrived back to earth alive.
You as a pastor don’t have all of your normal resources at your disposal. While the church relied heavily on the weekend worship service to do more than it was capable of doing, quarantine quickly revealed that the church had to be more than a weekend service or a building. What do you have to work with? If you took the resources of your members’ lives and dumped them out on a conference table like those engineers from Apollo 13, what do they have at their disposal?
Most have a computer, a smartphone, social media, email, text messages, phones, pen and paper, and maybe a little time on their hands (maybe not). How can your church reach people whose lives have been disrupted and frankly are more than a little scared? (HINT: It’s not what most Christians are doing on Facebook and Twitter right now).
Reaching Your Community Digitally
How can you and your church staff equip your members to spread hope amid all of this disruption? Here are a few thoughts for you to bat around:
Create social media and email invitations to online services.
Offer Instagram and Pinterest posts with encouraging Bible verses or quotes from the sermon.
Write sermon discussion questions so anyone can invite their Facebook friends into a Facebook group.
Put your membership process or Growth Track online.
Offer online on-demand training to equip people to serve.
Encourage your members to find a need and fill it.
Encourage members to offer their experience from online school or homeschooling to parents who are new at it.
Offer support groups online – Celebrate Recovery, DivorceCare, GriefShare. Substance abuse and pornography use are at an all-time high.
Offer online budgeting classes, marriage seminars, parenting courses, and stress management workshops to invite the community.
Ask your members to record a short version of their testimony. Share these in your church’s social media and website.
Create interactive online experiences – Bible studies that are a discussion rather than a lecture. Use Facebook Live and respond to the comments and questions.
Don’t waste the opportunity of 2020. Don’t sit around waiting for things to get back to normal. Normal is gone. Normal isn’t coming back. Embrace the disruption of 2020. The field is plowed. It’s time to plant.
For more information on using media to influence your community, I am hosting a webinar with Phil Cooke on October 1, 2020 at 2 pm Eastern. Phil is a PhD in Theology, a filmmaker, author, and media producer. His skill set is unique, and he has much to share with the church on getting the message of the Gospel out and maximizing your influence. Register Here [Here]
Tell me what your church is using to connect with lost people. Please share your comments below.
Your members are not watching your online services. Well, at least not all of them are. According to a recent survey by the Barna Group, in the past four weeks, churchgoers have:
Streamed My Regular Church Online: 40%
Streamed a Different Church Online: 23%
Where did they go?
A pastor friend of mine told me last week that he just discovered that two core, committed families had left their church – 5 months ago! He just found out. Their senior pastor had taken a stand that they disagreed with, so they “left” the church. No one knew because churches in their state have not been allowed to meet in-person for worship since March 2020. These members didn’t need to move to the church down the street. They just changed the channel.
Most churches who are regathering for worship are only seeing about 30% of their attendance from 12 months ago. Most are continuing to see high levels of streams for their online services, but every pastor has to admit that there are a fair number of people in the “Neither” category.
While I believe this season presents a great opportunity for the church to reach people far from God, the church also has to change how they serve in this season. Most pastors have counted on the sermon and the weekend service to accomplish far more than it’s capable of doing. [LINK] As Andy Couch said, the church should keep the Who and Why, but change the What and How.** Here are the key areas to lean into in this season:
Create an Interactive Worship Experience
Just because it’s online doesn’t mean people are really watching. Three of our four children are doing online school this year. Our oldest graduated from high school this year. (What a bummer of a year to graduate, right?) Our daughter attends a charter school with about half the students in the physical classroom and the other half watching the stream of the class at home. She has to have her camera on. She has to wear her school uniform. She has to do her assignments. Mostly she sits bored in front of a Chromebook all day, but as she says, “It’s just like going to school in person except I have a more comfortable chair.”
Our two sons attend a completely online school. The classes are intended for an online-only classroom. They interact with their teachers. The lessons are taught for the small screen. While school is still school and still boring, our sons’ school does a much better job of keeping them engaged than our daughter’s streaming school.
Now, do you see your church’s online worship services in that example? Are you streaming the in-person service or are you creating an online experience? There’s a difference. Here’s an example. Morningside Baptist Church in Columbus, Georgia was a legacy church of about 400 members pre-COVID. When their services went online, their online attendance jumped to 800 views overnight. While the church has started to regather on Sunday morning, only about 120 people are attending in-person, but another 1,600 are viewing online. But, the innovation I would like for you to see is what they are doing with their midweek service called The Living Room.
The pastor and two of the staff appear on a living room set that they built. They bring in a guest via Skype and then take questions from Facebook and Instagram DURING the service. It’s a digitally, interactive service. Now, The Living Room is a work in progress, but it’s developing into something very interesting. Check it out (They’ll be thrilled with the views!).
There are better preachers online. There are more interesting services online. What is unique about what you are putting online? How do you build a relationship with your online audience? How do you KEEP a relationship with your members? Eventually your church will regather if it hasn’t already, but what is your responsibility to your online congregation?
Don’t Leave Kids Behind
Church online is great for adults, but it’s a bummer for kids. It’s like we’ve gone back 50 years when there was only a nursery on Sunday morning and no children’s church. As my wife and I have been watching church online for 26 weeks now, our kids are not interested. Our 7-year-old will join us for the singing, but exits when the preaching starts. But, kids engage online just not with the same things as adults.
My 7-year-old is a loyal viewer of Ryan’s Toys Review and the Izzy’s on Youtube. It’s almost like they’ve become part of the family. While we limit his viewing, their Youtube shows have sparked his creativity in building intricate Thomas the Train tracks, unique Lego projects, and his own DIY set pieces for these creations. He can’t get enough of it. Recently, he got hooked on new Youtube videos – Saddleback Kids (Early Childhood and Elementary). Taking cues from these other Youtube sensations, Saddleback has entered my 7-year-old’s world, and he loves it!
Connect Them into Groups
Your Fall 2020 Small Group Launch could be the MOST IMPORTANT LAUNCH you’ve ever had. (YES! I’M YELLING.) As far as fall group launches go, it’s a bummer. Many people are tired of Zoom. (There are other ways to meet online). Many people are not showing up to the online groups they joined. (There are better ways to get them there). People, including small group pastors, are ready for things to get back to normal, but normal may not be here for a while.
Resist the temptation to write your Fall 2020 launch up as a loss. There are new online followers who need a group. There are faithful members who need community and conversation amid the pandemic. Your calling and your mission did not stop because there’s a pandemic. The church has been through far worse and thrived.
Check Your Giving Records
I don’t want to sound crass, but I hope someone on your team has compared the current individual giving records with those from a year ago. Since pastors can’t count noses, you can still count nickels. This isn’t about money. This is about your people. If your people have stopped giving, it’s probably for one of a handful of reasons:
They are no longer financially committed because they left your church. You’d better find out why.
They no longer see the perceived value of giving to your church. You’d better talk about how your church is serving the less fortunate in your community and how many you’re reaching.
They have experienced a significant drop in income or a job loss. How can you help them?
I really don’t even like suggesting this, but how else do you know who’s still around? This leads to the last point.
Get on the Phone
Whether your staff is five or 500, every staff member should be on the phone with a dozen or more church members EVERY DAY. (I also think every staff member should be leading a small group. After all, what else are they doing right now? They’ve got time on their hands.) In one very large church I’m working with, the staff members were tasked with making 160 calls per day! Why?
People need to know their church cares about them. The call isn’t to ask why they stopped giving or serving, but it could certainly be triggered by that information. The call is to see how they are doing. The call is to offer help. The call is to offer connection.
Smaller churches have the advantage. The average church in America is 90 people. By calling three people per day, a pastor could connect with every member of the congregation over a 30 day period.
Call every giver. Call every core member. Call every leader. Call everyone who’s not attending in-person. Pick up the phone so your sheep can hear your voice!
The American Church is at the crossroads of opportunity and extinction. As David Kinnaman said, 1 in 5 churches will permanently close in the next 18 months. Some estimate there are 300,000 churches in the U.S. That means 60,000 churches will close! This isn’t “waiting until things get back to normal.” This is an emergency! How is your church connecting with your people?
If you are ready to up your game with digital ministry, I am hosting a webinar with Phil Cooke on Thursday, October 1 at 2 pm Eastern. Phil has a PhD in Theology and is an active media producer. He is saying some things about the church that you need to hear. Registration is limited. In fact, registration is not even set up yet, so if you’re interested email me at firstname.lastname@example.org ASAP.
With so much curriculum available from so many great authors, why would anyone undertake to write curriculum for their church. While you may not achieve the production levels of some professionally produced curriculum out there, unless the speaker or teacher is very well known, chances are you’ll have to introduce them to your people anyway. But, when you create curriculum with your pastor and your teaching team, your people will become very excited about getting more of what they already like – your pastors’ teaching!
I’ve written a lot of small group curriculum over the years. Just to show you that I know what I’m talking about, I’ve created curriculum for Chip Ingram, Doug Fields, John Ortberg, and even Rick Warren. (Now, all of these guys might not have known that I was writing for them, but I did). Starting from our home-grown campaigns for our church in California to writing a weekly sermon discussion guide for our church in South Carolina to creating video-based studies for churches across the country, I’ve found that writing your own curriculum gives you some great advantages.
Write from Your Church’s Doctrine and Teaching.
While there’s a lot of great curriculum out there, some of it comes from a very different doctrinal perspective. While Calvinists and Arminians might agree on a few things, once they start debating doctrine, they just might end up losing their salvation! Pentecostals and Fundamentalists will struggle with each others’ teaching. While you can use curriculum based on a different doctrinal viewpoint, you’ll spend a lot of time explaining away things that don’t fully agree with your beliefs. Rather than working around doctrinal issues in curriculum, when you write your own curriculum, you create resources that teach what your church believes.
Reflect Your Church’s Vision and Values.
Every church is unique. You have a unique culture. So many factors come into play in the makeup of any church: region, ethnicity, age, history, personality, vision, values, passion, and so many other things. Your church is not like the church across the street let alone a church across the country.
Your curriculum can reflect your church’s uniqueness. You can write about what your church values in your curriculum. You can reinforce your vision statement in the curriculum. You can base the objectives and application of your lesson on where you want to lead your church. You shouldn’t follow someone else’s vision. Write about your own.
Curriculum is expensive. I remember at my church when a new Beth Moore series was released, I’d have five or six groups requesting a copy. At about $200 a pop, I wasn’t buying six copies. I think I settled on two copies. They either took turns or shared.
Even in a scenario where group members pay for their own books, there are still costs for streaming video or DVDs (although DVDs are slipping away…finally). And, even with books, the church ends up paying for the leaders’ books and for group members who can’t afford a book (as they should). And, there are always overages. As much as a small group pastor tries to look into the crystal ball and accurately predict the exact number of books to order, you always order too many. This also takes from your budget. Oh, and did I mention this was only for one alignment series or one semester. There’s at least 30 weeks total to cover!
By creating your own curriculum, you can save a great deal of money. The most affordable and easiest way to distribute curriculum is by digital download. You just create a pdf of your lesson, then either upload it to your church’s website or email it to your leaders. There are no physical materials to distribute. You can even create a teaching video and put the link at the top of your pdf.
If you’d prefer printed books, then print-on-demand is a simple and affordable solution. Services like Kindle Direct Publishing or Ingram Spark allow you to print your books for about $2.25 each (120 page study guide with a color cover and black and white pages). Whether you order one book or a thousand, the price is the same. You do need to plan in advance and allow about 2-4 weeks for shipping and delivery.
Writing your own curriculum will definitely save you money.
Publish It Anywhere You Want.
When you write your own curriculum, you can post your curriculum online. You can email it to your group leaders. You can sell your books on Amazon. You can print your books on-demand. Since the curriculum is yours, you can do whatever you want with it. If you do this with somebody else’s curriculum, you’re breaking the law.
Writing your own curriculum gives you flexibility. You can offer the study to your groups for free, and then sell it to other churches. You can make your studies available online and suddenly serve the global church. They no longer need to wait three months for study guides to arrive by boat.
Writing your own curriculum gives you flexibility in distribution, a possible revenue stream, and it keeps you out of jail! Whether groups are meeting in-person or online, this alleviates the difficulty of distribution.
Writing Your Own Curriculum is Not Difficult.
Like anything else curriculum writing seems difficult before you’ve done it. Personally, I’m a self-taught curriculum writer (and I earn a living at it). Once you master the basics and put in the practice, you are well on your way to becoming a curriculum writer yourself. You can test your curriculum with focus groups in your church to get their feedback and improve your studies. You can find someone to edit and proofread your studies. You probably already know someone who can design your cover and layout you pages. (If you don’t, that’s not so hard either).
Are you ready to get started?
In fact, in my Writing Effective Curriculum Workshop, you will learn to write great questions, write sermon discussion guides, write complete study guides, and write to make disciples. Not only will I teach you how to write and organize your studies, I will give you assignments, then offer my feedback on your writing. This is not a course. This is a WORKshop. You have to work! If you’re ready to jump in, the Writing Effective Curriculum Workshop is enrolling now.
Recently, I came across a post that I wrote on March 13, 2018 called The Future of Church. It struck me because things that I had written back then are exactly what we’re living right now amid the Coronavirus pandemic. I’m not saying this in the guise of “Oh, look how smart I am,” because to be honest with you, I’m just as surprised as you are that I got something this right. Here are some updated thoughts on what I wrote two years ago, but I would encourage you to go back and read the original post for yourself.
Ministry Outside of a Church Building was Coming
I started that post by saying I was reluctant to share these things, but they’d been on my heart. These were things that I’d been sensing for a while. It talks about problems with church buildings. While they’re not the exact problems that we’re having right now due to the Coronavirus pandemic, we are certainly having a problem with church buildings.
There are no mega churches meeting right now, except for one that meet last Sunday. Only 30% of churches are conducting in-person services. Most of those churches have only about 25% in attendance. For some it’s because of spacing and social distancing issues. I know of one church that’s at about 40% of their summer attendance, but they’re in North Dakota in a county that has literally three cases of Coronavirus. For the most part, buildings are not being used.
This brings us to a question that Rick Rusaw and Eric Swanson raised in their book, The Externally Focused Church. If your church disappeared from your community, would you be missed? Your church, your in-person services, the things that happened in your building — your church today has disappeared from your community. Is it being missed? That’s a hard question because I know that pastors work hard. I know that they invest a lot of blood, sweat, and tears into the work of the ministry, but is what we’re doing being missed?
The attractional model was a great model for the last 30 or 40 years. We saw a lot of people come to Christ. We saw a lot of great churches built. We saw a lot of great things happen because of that strategy. But, the reality is that what happened in the last 30 or 40 years is not what’s going to work in the next 30-40 years. As of four months ago, nothing that we’ve ever done before is working. The whole game has changed. I hear of a lot of pastors really struggling with discouragement right now, because if you’re holding yourself to a standard that you had a year ago, or if you’re still defining a win by what you had a year ago, you are living in a very discouraging and very depressed place. We don’t even live in that world anymore.
Pastors Need a New Measuring Stick
There are new ways to measure how effective we are. The first thing is decentralized organization. The church could not be more decentralized than we are right now. To borrow from Dave Ferguson and Warren Bird in Hero Maker, the hero in any church is the member, not the pastor. When you think of your congregation, you have to ask yourself: do you see your congregation as an audience or as an army? If they’re an audience, they have to be entertained. You have to perform for them. You have to give them something so that they’ll keep coming back. And the win is that they come back.
But if you see your congregations as an army, then you see a group of people that need to be equipped and empowered to serve. What they need from their pastors is permission and opportunity. Your church building may not be functioning in the way that it normally does, but your church is in the community. Your church is dispersed. How could you encourage your church to serve others — to check in on their neighbors, to check in on elderly people, to make calls, to send texts? People are on their phones all the time. Why not use their phones to encourage other people and see how they’re doing? You see the focus changes from gathering to scattering. And this is what I say in the article: “In the last 25 or more years, the church gathered well, but scattered poorly. It’s time for a change.” If you’re in a gathering mindset in a scattering climate, you’re living in a very frustrated place.
You have to embrace the scattering mindset. Here’s something interesting. The initial fulfillment of Acts 1:8 when Jesus told to his disciples, “You will be my witnesses in Jerusalem, Judea, and Samaria, and to the uttermost parts of the earth.” The fulfillment of Acts 1:8 is found in Acts 8:1, “On that day a great persecution broke out against the church in Jerusalem, and all except the apostles were scattered throughout Judea and Samaria.” We’re not in persecution per se. (Some people would say that we are). But we’ve definitely been scattered. How can you use this scattering as an opportunity to fulfill your mission?
Flexible, Unstructured Gatherings
The second thing is flexible, unstructured gatherings. This goes back to a conversation I had about eight years ago with Josh Surratt at Seacoast Church. Josh mentioned that a family from his church had moved to the state of Maine. They had about 30 people gathering at their house to watch Seacoast service every week. I looked at Josh and said, “Well, maybe you need to redefine what a campus is.”
Around that the same time period, 8-10 years ago, people in a number of ministries around the country began to think about this notion of microsite churches. What I saw in the 2018 article were microsite campuses in smaller communities where multisite churches wouldn’t build a campus. The question I asked in the article is what if the service via streaming video was brought into homes, restaurants, or smaller meeting places to serve these areas?
Here’s the deal — if your church is not meeting in person (which is about 70% of churches right now), you have microsite churches. You have families gathered in homes. Maybe a few people are doing “watch parties” where they’ve invited some neighbors. Right now your church is gathering in microsites.
The challenge right now is that I, personally, attend a multisite campus that is a video venue. There’s a campus pastor and a team. There’s live worship and a service host, and then the messages are on streaming video. Why would I go back to my video streamed multisite campus when I can stay home and participate from my microsite campus? If I want more people to gather with me, I can invite them to my house.
Here’s the other side of it — nobody was meeting in those buildings anyway because of the pandemic. They had all been closed down. There was no reason to pay rent on the buildings. There is no reason to maintain a building for a multisite campus that nobody is meeting in because everybody is meeting at home.
These flexible unrestricted gatherings can multiply without church-owned property or paid staff. Now there needs to be some training. Where do you get trained volunteers? This goes to the next point in this 2018 article — meaningful volunteer ministry. I hate the word “volunteer” because Paul says to the Corinthians that one part of the body can’t say to another part of the body, I don’t need you (1 Corinthians 12:21. By definition, “volunteer” means that people aren’t being paid for their time. But, the dichotomy between volunteer and staff has become as great as the one between clergy and laity.
Churches have reached the point that they keep hiring all of these people to do tasks, because it seems easier to motivate them and get them to meet a deadline than it would with a volunteer. But the reality is that every one of us has spiritual gifts that God’s given us. Every one of us has a calling. The calling is not just limited to clergy. Ministry is not limited to paid staff.
What do we need volunteers for in the church? Volunteers are needed to maintain in-person worship services. Since there are no in-person services, there is no need for “volunteers.” Again, quoting from this 2018 piece, “the church burdens many of its members with meaningless ministry, parking lot attendants, greeters, coffee servers, and so forth. Potentially the worst staff position in any church is the guest services coordinator, because this person must constantly hustle to fill vacant spots every week of the year. Why? Because no one is called to this!”
Today, if you’re the guest services coordinator and your church is only meeting online only, you’re like the happiest person in the world! You’re like on vacation. Here’s the thing — believers will rise to the occasion for gift-based ministry, things that they’re called to do, things that they see a need for and could fill it. They could do something about it with their gifts and abilities. They just need to be equipped. They need to be released to do that. JD Greear said this, “Even when you can’t come to church, you can still be the church.” When you look at Ephesians 4 you see the work of pastors and teachers is to equip the saints for doing the work of the ministry. Pastors and staff should be ministry multipliers to release their congregations to serve rather than doing the work themselves. We are decentralized. People can use their gifts. They can invite people into their homes. The church can be the church.
This is a Major Shift
We can’t meet in-person for various reasons. The church doesn’t revolve around the building. This is a shift. The multiplication of microsites is easier than multiplying megachurches. What about training? What are they doing in the houses while they’re being friendly? They get people together. They’re watching the service online. You can train somebody to do a microsite much more quickly than you can train a pastor. A person doing a microsite doesn’t need a Master of Divinity, but they do need supervision.
Most churches will never have the budget for all of the paid staff or buildings they need to accomplish what God has called them to. Yet, the church already has millions and millions of dollars worth of property in the homes of the church members. The “staff” for these microsites originates from gifts-based assessments.
Now, when I wrote this original article on March 13, 2018, this might have all seemed weird to you. It may still seem weird to you right now, but if these things are put it into practice right now, it would make a huge impact in your communities.
We have a world that is hurting in so many ways. They’re afraid of a virus. They’re afraid of meeting together. They can’t see a loved one in a hospital. Some of them can’t even go to a funeral. We have political unrest to an extent that I don’t even remember in my lifetime. We have racial injustice. We have so many things that are plaguing our country, and there’s such a great spiritual need. In fact, I would say the last time we saw a spiritual need at this level was 9/11. And if you remember, after September 11, 2001, that next Sunday, our churches were packed.
People are feeling that level of anxiety, depression, and uncertainty. Some people don’t know if they’re going to have a job. How can they buy food? There’s so much uncertainty. They can’t go to church or they’re afraid to go to church, but they can go online. They could go to a friend’s house. They could go to a small group. They can watch a streaming service.
Here’s the crazy thing. These things that I’m talking about — a year ago, they were a novelty. Four months ago, this became a necessity. Today, this is an opportunity. Let’s make the most of this opportunity.