When Carey Nieuwhof told the world that just when pastors thought we were ending the marathon of 2020, then 2021 handed us a swimsuit and a bike making this a triathlon. He wasn’t wrong. Clearly things have not snapped back, and it appears that things may never resume 2019 standards and strategies. And, that’s okay.
While many pastors are hyperventilating or quitting these days, you don’t need to. Disciples still need to be made. People still need community. The climate around you has changed, but the mission remains the same. Are you ready to try some things that are working this fall?
Flexible Group Formation
All of your groups won’t look the same this fall. That’s okay. Your groups probably shouldn’t have looked the same in the first place. Depending on the impact of Covid on your community, your people will not all feel comfortable doing groups exactly the same way. That’s okay. Offer your people the flexibility to meet in-person, online, or a hybrid of that. They should do what feels comfortable to them with whoever they want, wherever they want, and however they want. Whether they are maskites or anti-maskites, they can find their people and do something intentional about their spiritual growth. Flexibility is the key. For more on starting flexible groups, go here.
Inviting leads to thriving in 2021. Leaders who take the initiative to invite people they know who in turn invite people they know are making their groups happen. Leaders who are depending on passive recruitment methods like sign up cards, websites, or group directories are feeling a little like the kid standing along at the junior high dance. (That wasn’t me. Our church forbade dancing).
Going along with the flexible format, leaders can invite their people. Who do they know who would enjoy or benefit from the study? Who do they want to spend time with anyway? This doesn’t need to be complicated. They just need to invite their friends. Who wouldn’t want to spend more time with their friends?
Prayer is a key part of successfully starting a group. Leaders should pray and ask God who He wants to join their group. Then, they should pay attention to who crosses their path. If they run into someone at the grocery store who they haven’t seen for six months, God is answering their prayer. If someone calls “out of the blue,” it’s not a coincidence. If group leaders truly want to start a group, they will take the initiative. Like Home Depot says, “You can do it. We can help.” You don’t need to fill anyone’s group.
If you want people to pay attention to an invitation to start a small group, your pastor should make that announcement. Your pastor will get 3 times the result compared to you standing on the stage saying the exact same words. By virtue of your pastor’s leadership role in the church, you will get the best result. The pastor will do better than you, the campus pastor, the worship pastor, the service host, and the communication director combined. All you need to do is give your pastor a few bullet points, then be prepared to collect the response (HINT: Keep the response close to the invitation) and train your new recruits! This works. I have not personally recruited a small group leader since 2004, and I’ve served three different churches since then!
Adding a Strategy
If you’ve been at small group ministry for a while, your winning strategy has probably starting running out of steam, especially in 2020-2021. Your strategy isn’t broken. It’s just done all that it can do. One size simply doesn’t fit all. But, there’s no rule that you are limited to using just one strategy to connect people into groups.
By simply adding another strategy to what you are currently offering, your church can attract more people into groups than ever before. What does that look like? Well, if it ain’t broke, don’t break it. Offer your established groups to your congregation, then offer a second option like groups following a sermon discussion guide or sermon-aligned study. Many churches are using Rooted. While I’m a big fan of Rooted, it’s only 10 weeks. What do people do who aren’t ready for Rooted or who have already done Rooted (Yes, I know about Life in Rhythm)? Just offer another option. But, isn’t this confusing? (See the next section).
Blended Connection Events
When you have multiple offerings, the key is to promote “groups.” Don’t promote Rooted groups, and D-Groups, and support groups, and sermon-based groups, and, and, and… Just promote groups. When your people come to your connection event, then you can ask what type of group they are interested in. This way you can keep your current groups going and start new groups.
Emphasis on Connection Over Meetings
As you’ve seen not everyone can meet in-person and some groups don’t want to meet online. How do you have groups? Well, we can go back to the philosophical discussion of whether a group is a meeting or is more like a family. (I think “family” wins). Well, what do you do when the whole family can’t show up for a meal? Do you kick the absent members out? Of course not! They’re family.
If group members can’t attend meetings, you’ve got to keep the family together. Your leaders should “own” their group rosters. If someone is on their group roster, even if they rarely attend, they are the leader’s responsibility. Give them a call. Send them a text. Let them know that you care. The group may be the person’s only connection to the church or even to another human right now. These connections are significant. Encourage your leaders to reach out to everybody on their lists.
Think About This
Fall 2021 is a challenging ministry season. Some states are practically under lockdown again. Other states are enjoying their freedom. No matter what type of environment you are ministering in, God is using groups to accomplish His purposes. The numbers may not be what you had before. That’s when you need to count what matters.
This is a tough season, but it’s not the toughest ministry season of all time. Don’t lose heart. Keep making connections. Keep inviting people into community. Keep recruiting new leaders to gather their friends. Move with the movers especially now that so much seems stuck.
What’s working for you and your groups in fall 2021?
Your church’s ministry philosophy could be handicapping your ability to recruit and develop leaders. Two distinct ministry models are prevalent in most churches today. While no church is probably 100 percent one or the other, the church’s ministry philosophy typically leans toward one side. Your church is either like Greyhound or Home Depot. Now, it might be kind of silly to think that your church is like a bus company or a home improvement store, but think about this:
Greyhound says, “Leave the driving to us.”
Greyhound wants its passengers to sit back and enjoy the ride. The company doesn’t want the passengers to do anything. The staff will handle all of the details related to the trip. Greyhound will take its passengers from point A to point B and won’t ask for anything other than the price of the ticket.
When I arrived at my first ministry assignment in 1990, the founding pastor told me that the church’s motto was the same as Greyhound’s, “Leave the driving to us.” Those were his exact words. The church depended on staff to do the work of the ministry. While people were recruited for minor ministry roles, any ministry leadership was entirely up to the staff. Identifying the gifts and callings of our members was just not done. After all, isn’t it easier to depend on someone you’re paying to do the ministry?
Clearly there are limitations on this model. No church can ever afford to hire everyone it needs to fulfill its mission. It also left a lot of gifted people very frustrated. The church did not acknowledge their gifts or encourage their development. The Greyhound model led to what I jokingly referred to as the “spiritual gift of complaining,” which is not a product of the Holy Spirit.
While the Greyhound model sounds convenient by just hiring staff to fulfill major roles, ultimately it’s not good for the staff and it’s not good for the church. Members rely on the staff for everything. Staff must recruit for every volunteer position. Staff must place people in every group or class. Staff counsel. Staff teach. Staff lead. All of this leads to a stagnation of the church’s impact because the people are held back. It also creates an unhealthy co-dependency between the staff and the members. It might fulfill staff members’ need to be needed, but it ultimately leads to burnout. If this is your church, it’s time to get off the bus, Gus.
Home Depot says, “You can do it. We can help.”
Well, at least that was their old slogan until they got sued. Now, they say, “Where doers get more done,” which doesn’t really apply to this post, so let’s stick to the original slogan, “You can do it. We can help.”
Look at the contrast between Home Depot and Greyhound. Greyhound requires nothing. The staff does everything. In the Home Depot model, the emphasis is on the member doing the work of the ministry. The staff isn’t going to do it for them. They are going to do it with the staff’s help. If members want to start groups, then they can gather their friends and start groups. The staff will support and encourage them. If someone needs to find a group, then that person can attend a Connection Event and sign up for a specific group. The staff will provide the opportunity, but will not get involved with placing them in a group. (Most people who ask to be placed in a group don’t really want to join a group anyway. They just want your time and attention. When they don’t end up in a group, it’s not on them, it’s on you! Their guilt was transferred to you. No wonder you feel so bad).
The Home Depot model is the realm of ministry multipliers. Group members can become group leaders. Group leaders can become coaches. Coaches can become Small Group Leadership Team members. Everybody gets a promotion. You can do it. We can help.
You have to give up to go up.
Sometimes as a staff member, you feel stuck by being bogged down with too much responsibility. You don’t want to let anybody down. You don’t want to make anybody mad. You don’t want to get blamed. I get it. But, you end up clucking with the chickens when you long to soar with the eagles. But, it’s hard to let go.
When you are reluctant to release ministry to others, it’s not for lack of willing people. It’s out of fear of being blamed, or it’s out of just not knowing any better. When you think about releasing ministry to others, you face many doubts and fears — What if they don’t do it right? What if they don’t do it the way that I can? What if they do something wrong? What if they cause a problem? Let me confirm your fears. All of the above will happen, but it will amount to about 2% in my experience.
Often you get trapped in Moses’ thinking in Exodus 18, which basically says, “I’m the only one who can do it, and the people like coming to me.” His father-in-law Jethro called him on it and pronounced it, “Not good.”
In order for you to accomplish more with your groups, you have to give up responsibility to seemingly less capable people. You have to take a risk. You have to train them. You have to supervise them. But, if you don’t, then everything will continue to revolve around you. You will feel bogged down and burned out. Your people will feel underutilized and frustrated. Big L leaders will continue handing out bulletins and parking cars. What a waste!
The Apostle Paul spoke to this in Ephesians 4:11-12, “So Christ himself gave the apostles, the prophets, the evangelists, the pastors and teachers, to equip his people for works of service, so that the body of Christ may be built up” (NIV). If you consider yourself an apostle, prophet, evangelist, pastor, or teacher, your role is pretty clear – “to equip his people for works of service.” Or, as Home Depot would tell your people, “You can do it. We can help.”
Numbers are important. You want to know if you are succeeding, failing, or holding steady. These hard metrics can be encouraging or even exciting. They can also be motivating. If your small groups are lagging in some way, then you can kick it into high gear, recruit more leaders, and get more groups started. Everybody likes numbers that climb up and to the right. But, when numbers start falling, you might feel all of your efforts don’t count. The good news is that numbers are only part of the equation.
Hard Metrics aren’t the Only Factor
Numbers are hard metrics: names on rosters, number of groups, meetings attended, verses memorized. Hard numbers don’t paint the entire picture. You also need to look at soft metrics: stories being told, how God is working through groups, lives being changed, problems overcome, next steps achieved, and so on.
In a recent episode of the Church Pulse Weekly podcast, Bill Willits reflected on this ministry season at North Point, “We’ve been averaging 35-40 percent of what we would typically connect in our short-term and long-term groups. I think that’s [because of] Covid. It’s been a challenging, challenging season.” Bill continued, “[Weekend] attendance is running between 40-50 percent compared to pre-Covid at North Point. We are looking at about a third of the typically connections we would see in a fall season.” Clearly, those are disappointing results for North Point and for your church as well.
In this challenging season like in every church, the North Point team has to navigate the emotions surrounding the ministry. Bill adds, “One of the biggest things is just reminding our team, ‘Let’s make sure that the people taking the step are finding a great experience. Let’s make sure that we are helping to onboard new groups, new group leaders and their members well.’ We are putting in a lot of touch points in the first 90 days of a new group just to make sure…that this experience in really unique times is still a good one. It’s taking a lot more effort.” Are you feeling that in your fall launch right now?
“For a staff going into a connection season when you’re used to having a [high] level of engagement, it can be a major bummer to have a [much lower] level of engagement. We keep reminding staff that in this unique time, we are dialing down the euphoria about numbers and let’s dial up stories about people who are having meaningful group experiences.”
Things You Might Have Overlooked
When your numbers are strong, things are usually moving pretty fast. You probably don’t slow down to look at what’s happening with your coaches, your leaders, and your groups because too much is happening. But, when things aren’t moving fast enough, you can follow one of two approaches: frustration or evaluation.
If you expect things to work the way they always have, you will live in a lot of frustration. The world has changed. The culture has changed. New approaches are necessary in a new culture. Longing for the good old days of 2019 isn’t going to propel you forward. In fact, it will discourage you to the point of giving up. You and I both know pastors who have left the ministry in the last 18 months. When things aren’t happening fast enough for you, it’s time to slow down.
If you choose evaluation, then you ask yourself if what you’re doing is still effectively fulfilling the Great Commission. Be willing to strip away all of the plans and programs down to their core. What should you keep? What should you end? What new thing should you try? What does this make possible?
Another big question is: What is your current system producing? Are you seeing leaders developed? Are you seeing people become more like Christ? Do you see an increase in selflessness and a decrease in selfishness?
What you’ve been doing is not wrong. But, it’s not working at the level it once did. Riding this season out is not the answer. It’s time to take the thing apart – strip it down all of the way, evaluate each piece, and decide what to invest in.
Think About This
Counting your groups and leaders is important. After all, you count your money, why wouldn’t you count your people? People are far more important than money. Counting is important, but it’s not all important. The metrics that matter the most are difficult to measure. How are you creating environments where disciple-making can take place? How are you multiplying yourself? Are people coming to Christ? How are people becoming more like Christ? Who has surprised you by stepping forward to lead a group for the first time? What is God doing in your groups?
Be encouraged. You matter. Your work matters. God is using you. There’s much to do. There’s much to celebrate.
Church Pulse Weekly Podcast
When Counting Doesn’t Add Up
What’s Still Working with Online Small Groups
Covid Church the Sequel?
The church could not be more divided over the correct approach to in-person gatherings during Covid Church the Sequel. Should people meet in-person? Should people only meet online? Should masks be worn even by vaccinated people? Should people be vaccinated? Is the whole thing made up? You don’t have to talk to too many people before you hear any or all of the above.
How are you supposed to connect people who feel more comfortable disconnecting again? How are you supposed to form groups with people who haven’t returned to in-person worship? How are you supposed to create groups knowing that differences over Covid might cause more argument than agreement? Maybe this isn’t your problem to solve.
People are Connecting
In a recent edition of Wired magazine, Jennifer Berney wrote about her preteen son’s experience during the pandemic. “Over the past year, many parents like me have watched their children withdraw, become sullen and angry, and develop difficulty sleeping and eating. Getting West (her son) to shower and eat became an intense negotiation. Little seemed to cheer him, and yet I heard a clear lift in his voice when he played Minecraft while talking over Discord with his friends. He often carried his laptop downstairs and gabbed into his headset while finally eating the sandwich I’d offered him hours before.”*
People are created for community. It’s like we can’t be kept apart. There is a natural tendency to form community, even when it’s difficult or when circumstances dictate against it.
Now, most of you reading this post are not forming groups for preteens, but here’s the point: your people are finding community. Whether they are connecting in-person or online, they are connecting. The other night I looked out the window to see my wife Facetiming on the porch, or so I thought. When I looked again, I saw only her picture on the phone. I thought, “Is she Facetiming herself? This isn’t good. I need to be more available…” What I discovered was that she wasn’t Facetiming to herself. She was sending a video reply to her childhood friend in California over the Marco Polo app. People are connecting. So in those places where they are connecting, how can you help them grow spiritually together?
Get Out of the Connecting Business
In the first sentence of Exponential Groups: Releasing Your Church’s Potential, I wrote, “Everybody is already in a group.” Most people are in multiple groups – friends, families, co-workers, neighbors, Facebook, group chats, Slack, and the list goes on. People are created for community. The people in your church already connect with other believers on a regular basis. Rather than wearing yourself out trying to get them to de-group in order to re-group, leverage their existing relationships to start groups. Stop working so hard at creating unnatural connections that won’t last.
I spent a lot of years trying to place people into groups. They would fill out a sign up card or inquire from the website. After all, I was their pastor. I’m supposed to help them, right? But, here’s what I discovered – most people who inquired this way weren’t serious about joining a new group. Maybe they were emotionally motivated by a sermon, so they signed up. But, they didn’t show up. The people who I helped the most tended to show up the least. There is a better use of your time.
Where Do Your People Find Community?
The Wired author continues, “Minecraft exists outside of Covid. Villagers don’t have to stay 6 feet apart or wear masks, and players can avoid death simply by shifting to Creative mode.”* While I have four Minecraft players in my family, I’m not sure you could create a small group meeting within Minecraft or on Twitch. But, the thought of a meeting place apart from Covid sounds pretty good. Relationships are formed on these platforms. Where there is relationship, there is potential for small groups. But, you don’t have to become an expert in this.
Years ago I had a leader who started a small group on a commuter train. Every Tuesday morning on the commute from Stockton, California to San Jose, Jennifer led a Bible study. Eventually, her group filled up an entire section of the train. I never cast vision for “Commuter Train Small Groups.” I never read a book on it or attended a seminar. I had never thought of it. Jennifer came up with the idea. She just needed permission and opportunity to start the group. The same is true of any person in your church connecting with other people in any space – digital or analog. How can they start a group in that community?
Think About This
You can’t provide community for people — just like you can’t provide sanctification for them. But, you can create an environment in your church to promote community (and sanctification). You can provide guidance and guardrails. You can supply an easy-to-use curriculum and a coach to guide them. You can offer a trial run at doing a study with their friends. You can lead a horse to water…
What opportunities do your people have to start groups with their connections?
*”Missing Peace” by Jennifer Berney. Wired. Volume 29, No 7. p. 22-23.
Exponential Groups: Unleasing Your Church’s Potential (Hendrickson 2017).
If people had no objections to leading small groups, your job would be very easy. They would just line up and sign up to lead a group. Unfortunately, it’s not that easy. If you can help them overcome their objections, recruiting new leaders can get a whole lot easier. Here are some common objections and ways to overcome them:
“I am not a leader.”
Most people don’t feel they are a leader. But, most people have more leadership ability than they give themselves credit for. When the word “leader” gets in the way, change the word. Twenty years ago when the 40 Days of Purpose launched, churches started using “host” instead of leader. Now if your church has used “host” for the last 20 years, well, the jig is up. People know you just mean “leader.” But, there are other ways to recruit “leaders.”
Instead of recruiting to a title, recruit to a role. Last Sunday when I was recruiting new leaders at Mount Hope Church where I serve as the outsourced Small Group Pastor, the senior pastor and I invited people to “start a group” and “get together with a group of friends and do the study.” We recruited for the role.
If people can gather their friends, even if it’s “you plus two” or “me plus three,” they have the ability to lead a group. John Maxwell says, “Leadership is influence.” If they have enough influence to gather the group, they can keep the group going.
“I don’t know enough about the Bible.”
This objection can be overcome in a variety of ways. The church can provide a video-based curriculum which is either purchased or created by the church. The new leader doesn’t need to be a Bible expert, because the expert is your pastor teaching on the video. That’s the quickest way to overcome this objection.
While the ultimate goal is to teach leaders to rightly divide the Word of Truth and lead a solid Bible discussion, a teaching video can help them get started. Once they start, then you can bring them along in their understanding of God’s Word. Think about Sunday school curriculum. Publishers created a teacher’s guide so that if at a minimum the person leading the class merely read the teacher’s quarterly, you would be assured the class would receive solid content. Teaching videos serve a similar purpose.
You’re not looking for teachers (because they will turn their groups into classes). If you don’t use a teaching video, then your new leaders will need to know the basics about the Bible. You could provide a short course on understanding the Bible either live or on-demand. Or the new leader could apprentice in a group for a while. This definitely lengthens the process of developing new leaders.
The small group leader’s role is to facilitate a discussion that leads to Bible application rather than to teach a lesson. You can provide a leader’s guide or leader notes in the lessons if that will help. You could send a coaching video to help the new leaders navigate the lesson topic or even meet with them weekly before their meeting to review the lesson. While I am partial to using a teaching video, these are several ways to prepare your leaders to facilitate a discussion.
“I don’t have time.”
Everybody has the same amount of time. When people say they don’t have time, what they are saying is that a small group is not a priority to them. Now, you could start hammering away on why a small group should be a priority to them. That might get a few more. But, how are your people spending their time?
Some churches offer Sunday school classes, midweek Bible studies, men’s prayer breakfasts, and women’s Bible studies. This might be their group. If it meets their needs for care, connection, and Bible application, then they might not need a group. In fact, you should count them as a group. More than likely they won’t double up and join a small group in addition to this class or Bible study. If their group or serving team doesn’t qualify as a ”small group” (What is your church’s definition of a small group?), then how could they become more “groupish.”
For people who are not in a group, class, or team, maybe you should ask, “Who do they spend time with?” Would they be willing to do a Bible study with the people they regularly spend time with? Many people will take you up on an offer to do a study with those they regularly spend time with– friends, family, co-workers, neighbors, and others.
“I don’t want to meet with strangers.”
Then, gather a group of friends. After all, groups of friends tend to last longer than groups of strangers. Offer “Invitation Only” groups. In these groups the new leader invites 100% of the group. These groups aren’t advertised. They can do the study with people they are already comfortable with. The ultimate goal is not comfortable, but it comfort will help them start a group, then go with comfort.
“I don’t have my life together.”
Nobody has their life completely together. Look at the “Hall of Faith” in Hebrews 11. You’ve got murderers, prostitutes, polygamists, and a whole cast of sinners. God used them. God will use imperfect, broken people to lead groups. After all, those are the only people God has to work with.
Now, if someone is going through a personal crisis, you should address their personal issue before you give them the green light to lead a group. People who are experiencing marital problems and are separated or divorced need care themselves before they’re ready to care for others. People who are living an on-going immoral lifestyle need spiritual guidance before they can guide others. People who struggle with a life-controlling problem need to seek help and recovery first. You never want to give the impression that you care more about people serving than you care about them. Give them help, then when the time is right, let them lead.
How do you discern these issues? Ask them, especially if they are leading a group that will be advertised in any way. On the new leader application, ask them what’s going on in their lives. Oftentimes, they won’t turn in the application, but if they do it, then follow up with a warm pastoral conversation about what help they are open to.
You are not looking for perfect people to lead groups. There are no perfect people. To help imperfect people lead groups, give them a coach to walk alongside them. These coaching relationships will go a long way in both developing them as a leader as well as guiding their spiritual next steps. For more on coaching, click here.
“There are too many requirements to lead a group.”
Your simple answer is to delay as many requirements as possible. This is not permanently “lowering the bar.” You are putting aside requirements to attract more new leaders. You will gain the maximum number of new leaders with the minimal amount of requirements that your church leadership will tolerate. Don’t push your leadership beyond where they’re willing to go. Some churches’ only requirements are people who are breathing and willing. Other churches require church membership to lead a group. Others might require training, apprenticing, coaching, co-leading, etc. What could you delay? Start thinking about gathering a group of friends as the first step in your leadership development process. The requirements will all be brought back in due time.
“My home is not big enough or nice enough to host a group.”
If people invite their friends, they won’t be uncomfortable about meeting in their home. Their friends have already been there! They may need to start a smaller small group. That’s okay. If they are really uncomfortable meeting in their home, or if there is a family situation that doesn’t allow it, give them options to be creative. Groups can meet in coffee shops, bookstores, breakrooms at work, outdoors, community rooms at apartment complexes, a friend’s house, or online. At our church in California, we had a group who met on a commuter train. Just give your new leaders permission and opportunity to start a group in a way that works for them.
For 2021: “I’m nervous about COVID.”
Much information and misinformation exists about COVID. You don’t need to wade into accommodating every position and opinion. But, in every church there are those who are convinced that COVID is a killer and others who are convinced that COVID is a conspiracy. Then, there are yet others who are just trying to live their lives. With differences of opinion and differences in information, there is no one solution to address every concern over COVID. The good news is that this isn’t your problem to fix.
To help your potential leaders navigate their concerns over COVID, give them permission and opportunity to gather of group of anyone, anywhere, and any time. They may want to meet online, but that doesn’t just mean Zoom. Groups meet on Facebook, Marco Polo, text message, Slack, and any other place where people gather online. Facebook friends have become Facebook groups. Here are a few more thoughts about online groups and COVID.
The big lesson in 2020-2021 is that even when the church building is closed, Jesus will continue to build his church. Here are the trends I’m seeing. Across North America, while in-person worship attendance is down, giving is steady and salvations and baptisms are up. Could the church be doing a better job of fulfilling the Great Commission amid all of the chaos?
For your groups, go back to the principles that help groups thrive anyway — release control. Encourage your people to invite like-minded people to join their groups. Gather friends, neighbors, co-workers, and others. You don’t need to worry about what group is wearing masks or is vaccinated or is meeting online. Let your people figure this out for themselves. The more permission you give and the less involved you are, the stronger your groups will be.
Think About This
Most of your people are not chomping at the bit to add another responsibility to their lives. The easier you can make starting a group, the more groups you will have. And, once they get started, then you can develop them into the “qualified” leaders you desire.
What other objections are you hearing from prospective small group leaders? Reply in the comments.
The month prior to an alignment series or church-wide campaign is prime time to recruit new leaders and form new groups. If you want these groups to actually start (and keep going), they need a coach. Even if you only have a half dozen new leaders, it’s too much for you to add to your plate, and they won’t get the care they deserve. Here’s how to do it and why:
Coaches are Mission Critical
Your new leaders need the most help immediately after they say “yes” to starting a group. The window between making a commitment and starting a group is mission critical. In fact, you will lose more new leaders in this window than at any other time. Here’s how I know.
Our church in California launched 103 groups for an alignment series one fall. For a church of 800 adults, this was pretty good. After patting ourselves on the back, we surveyed these groups midway through the series to see how many planned to continue in the next series. Out of the 103 leaders, 30 of them said they weren’t going to continue. Of course, I always want them all to continue. I would have been happy if only 20 or fewer had dropped out. But, I wasn’t comfortable with 30 ending their groups. So, I sent another survey just to the 30.
Out of the 30, two of the leaders said their group enjoyed the study and just couldn’t continue at this time. The other 28 groups had never started! This led me to a very valuable principle: “Groups that don’t start tend to not continue.” These leaders had become discouraged. Some got cold feet. Others had invited some people to join their groups but got turned down. Overall, the enemy had done a number on these leaders to discourage and deflate them.
From that point on, every new leader received a coach to walk alongside them from when they said “yes” to starting a group through the end of the study. We had 105 groups for the next group launch. With the support of a coach, these groups started and thrived. Very few dropped out.
Coaches Help You Multiply Yourself
Without coaches, you tend to hold more meetings and send more emails. You’re not coaching your leaders. You’re spamming them.
As John Maxwell says, “Find someone who can do the job 30% as well as you can, then let them do it.” The truth is they can probably do the job 60% as well.
Face it – there is just not enough of you to go around. To make the biggest impact, multiply yourself and help more leaders. Bigger meetings are not the answer. More emails are not the answer. You must multiply yourself in order to truly serve your new group leaders.
Coaches are More Available
If your experienced leaders will make a weekly call to new leaders, they will receive the support they need to start (and continue) their groups. The job description is simple: (1) a weekly phone call, (2) encourage them, (3) answer their questions, and (4) pray for them. It’s up to you to call your “coaches” every week to hear what they are learning from the leaders.
Don’t ask your experienced leaders to give up their groups to coach. You don’t want to lose your best leaders (and most of them aren’t willing to give up their groups). But, don’t ask them to coach 10 new group leaders either. Invite them to coach one or two new leaders.
Remember that expectations should be Clear, Reasonable, and Accountable. If you re-read this section, that’s what has been outlined for new coaches here.
Think About This
Before you start recruiting new leaders, recruit a coach for them. Consider your current leaders. Whose groups would you like ten more just like them? Invite them to coach. Think about mature believers in your church. Would they care enough to make a weekly call?
You don’t need to coach all of your group leaders. If you currently don’t have a coaching structure, coaching every leader is a laudable goal. But, you don’t need to coach 100% of your leaders right off the bat. Your new leaders need the most help. Find a coach for them. Then, work your way toward a coach for every leader. And, remember, every leader doesn’t need the same type of coaching.
Your established leaders are okay for now. After all, they’ve been without a coach for a while. Ask them to use their experience to help your new leaders. Their experience will help new leaders get their groups started.
Book: Becoming Barnabas: A Ministry of Coming Alongside by Robert E. Logan and Tara Miller
Course: Coaching Exponential Groups by Allen White
Post: 3 Secrets of Building an Effective Coaching Structure