Is Your Church More Like Greyhound or Home Depot?

Is Your Church More Like Greyhound or Home Depot?

Your church’s ministry philosophy could be handicapping your ability to recruit and develop leaders. Two distinct ministry models are prevalent in most churches today. While no church is probably 100 percent one or the other, the church’s ministry philosophy typically leans toward one side. Your church is either like Greyhound or Home Depot. Now, it might be kind of silly to think that your church is like a bus company or a home improvement store, but think about this:

Greyhound says, “Leave the driving to us.”

Greyhound wants its passengers to sit back and enjoy the ride. The company doesn’t want the passengers to do anything. The staff will handle all of the details related to the trip. Greyhound will take its passengers from point A to point B and won’t ask for anything other than the price of the ticket.

When I arrived at my first ministry assignment in 1990, the founding pastor told me that the church’s motto was the same as Greyhound’s, “Leave the driving to us.” Those were his exact words. The church depended on staff to do the work of the ministry. While people were recruited for minor ministry roles, any ministry leadership was entirely up to the staff. Identifying the gifts and callings of our members was just not done. After all, isn’t it easier to depend on someone you’re paying to do the ministry?

Clearly there are limitations on this model. No church can ever afford to hire everyone it needs to fulfill its mission. It also left a lot of gifted people very frustrated. The church did not acknowledge their gifts or encourage their development. The Greyhound model led to what I jokingly referred to as the “spiritual gift of complaining,” which is not a product of the Holy Spirit.

While the Greyhound model sounds convenient by just hiring staff to fulfill major roles, ultimately it’s not good for the staff and it’s not good for the church. Members rely on the staff for everything. Staff must recruit for every volunteer position. Staff must place people in every group or class. Staff counsel. Staff teach. Staff lead. All of this leads to a stagnation of the church’s impact because the people are held back. It also creates an unhealthy co-dependency between the staff and the members. It might fulfill staff members’ need to be needed, but it ultimately leads to burnout. If this is your church, it’s time to get off the bus, Gus.

Home Depot says, “You can do it. We can help.”

Well, at least that was their old slogan until they got sued. Now, they say, “Where doers get more done,” which doesn’t really apply to this post, so let’s stick to the original slogan, “You can do it. We can help.”

Look at the contrast between Home Depot and Greyhound. Greyhound requires nothing. The staff does everything. In the Home Depot model, the emphasis is on the member doing the work of the ministry. The staff isn’t going to do it for them. They are going to do it with the staff’s help. If members want to start groups, then they can gather their friends and start groups. The staff will support and encourage them. If someone needs to find a group, then that person can attend a Connection Event and sign up for a specific group. The staff will provide the opportunity, but will not get involved with placing them in a group. (Most people who ask to be placed in a group don’t really want to join a group anyway. They just want your time and attention. When they don’t end up in a group, it’s not on them, it’s on you! Their guilt was transferred to you. No wonder you feel so bad).

The Home Depot model is the realm of ministry multipliers. Group members can become group leaders. Group leaders can become coaches. Coaches can become Small Group Leadership Team members. Everybody gets a promotion. You can do it. We can help.

You have to give up to go up.

Sometimes as a staff member, you feel stuck by being bogged down with too much responsibility. You don’t want to let anybody down. You don’t want to make anybody mad. You don’t want to get blamed. I get it. But, you end up clucking with the chickens when you long to soar with the eagles. But, it’s hard to let go.

When you are reluctant to release ministry to others, it’s not for lack of willing people. It’s out of fear of being blamed, or it’s out of just not knowing any better. When you think about releasing ministry to others, you face many doubts and fears — What if they don’t do it right? What if they don’t do it the way that I can? What if they do something wrong? What if they cause a problem? Let me confirm your fears. All of the above will happen, but it will amount to about 2% in my experience.

Often you get trapped in Moses’ thinking in Exodus 18, which basically says, “I’m the only one who can do it, and the people like coming to me.” His father-in-law Jethro called him on it and pronounced it, “Not good.”

In order for you to accomplish more with your groups, you have to give up responsibility to seemingly less capable people. You have to take a risk. You have to train them. You have to supervise them. But, if you don’t, then everything will continue to revolve around you. You will feel bogged down and burned out. Your people will feel underutilized and frustrated. Big L leaders will continue handing out bulletins and parking cars. What a waste!

The Apostle Paul spoke to this in Ephesians 4:11-12, “So Christ himself gave the apostles, the prophets, the evangelists, the pastors and teachers, to equip his people for works of service, so that the body of Christ may be built up” (NIV). If you consider yourself an apostle, prophet, evangelist, pastor, or teacher, your role is pretty clear – “to equip his people for works of service.” Or, as Home Depot would tell your people, “You can do it. We can help.”

What are Exponential Groups?

What are Exponential Groups?

By Allen White 
Exponential Groups is not so much a strategy or model as it is a focus and an attitude. Your focus determines your result. Exponential results require exponential thinking. What are you thinking about?

1. Are You Focused on Group Members?

If your focus is connecting people into groups, you are not thinking exponentially. Your groups are growing by addition. Think about it. You handpick the leaders and train them. You collect sign up cards or have a website to connect people into groups. It’s not a bad way to go, except that you work hard to start a few groups at a time or to plug people into groups only to find the leader doesn’t call the prospective members, the new members don’t show, or they do show, but they don’t stick with the group.
Now, you can arrange the connections by geography, affinity, age, hobby, and so on, but let’s face it: growth by addition is a lot of work with very few results. Just the administrative task of processing all of those sign up cards is nightmare enough. Then, you face the heartbreaking result of how ineffective all of your efforts were. It’s time to change your focus.

2. Are Your Focused on Group Leaders?

If your focus is on group leaders developing apprentices and multiplying, dividing, or splitting your groups, your focus is not exponential. Your groups might be growing by multiplication…maybe. At one point, I had encouraged, challenged, and possibly threatened my group leaders to find an apprentice for seven years. They couldn’t find one. No one in their groups looked like an apprentice. The irony was that I recruited members out of their group to train to become leaders, so we could at least continue growing by addition. Finally, one of my leaders, Carlos, trained an apprentice and launched a new group. After seven years of effort, that was the only one. Some multiplication, huh?
Now there are places where this focus is successful, but I have found this is less common. If this is what you’re doing, and it’s working for you, then you might not need to listen to me. Multiply away, but you’re still not thinking exponentially.

3. Are Your Focused on Church-wide Campaigns?

If your focus is on recruiting leaders, you still aren’t thinking exponentially. Maybe your pastor makes the cattle call for leaders or hosts to lead your next church-wide campaign. Now this thinking is more exponential than addition or multiplication, it’s on the right track, but it’s still not there.
On the positive side, church-wide campaigns delay the requirements for leadership, so there are more potential leaders. These leaders self-identify, which eliminates the task of recruiting. They can even gather their own groups. After all, followers are the requirement for leadership. As John Maxwell says, “If you think you’re a leader and have no followers, you’re only taking a walk.”
The other thing a campaign brings is a easy to use tool, like a video-based curriculum, which enables the new leader to be more friendly than scholarly, but it also maintains quality, because you have determined what is being taught in the group. The non-teacher feels good about teaching, and pastors feel good about letting them lead.
But, when the campaign ends, even if the groups continue on with another study, this growth is still more like multiplication and less like exponential. It has the potential to be exponential, but it’s not there. The goal is usually to connect 100 percent of the people into groups. But, what if this thinking is too small?

4. Are You Thinking Exponentially?

Exponential thinking is a shift in how we view our congregations. Are they sheep who need a shepherd? Can their needs only be met by a pastor? Careful: that might betray some co-dependency on your part. Is your congregation full of people who are unqualified to lead? How do you see them?
Some pastors see their congregations as an audience. The people are given worship and teaching on Sunday. They receive Bible studies throughout the week. The pastors direct the ministries they serve in. The people are cared for by the pastors: hospital visits, counseling sessions, cups of coffee. For some pastors this is a comfortable situation. Then, your church grows beyond 10 people, and you have a problem.
But, what if your congregation wasn’t an audience to be served, but an army to be empowered? What if every person in your church was empowered to gather a few people, maybe just one person, and do something intentional about their spiritual growth? What if pastors focused more on equipping people and not doing the ministry themselves? Please keep your excuses at bay for a minute and dream with me.
If everyone — church member or attender — is leading a group, who is in their groups? Good question. People who are not in your church. This doesn’t mean stealing sheep from another flock. There are plenty of people with stressful lives, marriage problems, parenting challenges, life controlling problems, and spiritual questions who could be invited to these groups. The challenge is providing resources that are biblical, yet less churchy to those who need help.
I’ve seen glimpses of this. Neighbors gathered. People with similar hobbies and interests. Whether the group is the Holy Smokers in South Carolina who make barbeque or the Holy Smokes in Colorado who light up cigars. I’ve seen commuters on the same morning train doing a Bible study and coworkers meeting at lunch.
This doesn’t need to be coerced. This doesn’t require a grand strategy. It only requires a shift in the pastor’s thinking and an opportunity for their people to lead a “group.”
Not everyone will do this all at once. In fact, I’ve never seen 100 percent of any church do anything all at once. Start with your innovators — that 4 percent who are willing to try anything. Then, tell their stories to your early adopters, the next 12 percent. Now, you have 16 percent of your church leading. If you’ve got 16 percent leading, then you’re becoming exponential already. They will influenced the next 34 percent of early mid-adopters. You’ve made it past 50 percent. The other half will take a little more time, but it’s worth it.
God wants to use your people. Whether you focus on addition or multiplication, imagine how God could use them. But, imagine if the impact of your people touching the lives a four, six, ten, or twelve people outside of your church. Imagine. That’s exponential.

Download the ebook

This FREE ebook is packed with research-based reasons to launch more groups in your church.

People in Small Groups will:

Attend More.

Give More.

Invite More.

Grow More.

Disciple More.

Serve More.

Don't believe me. Look at the research!

Simply join our list and your download will begin. Feel free to unsubscribe at any time.

You have Successfully Subscribed!