By Allen White Most leaders realize group life extends beyond well prepared and executed group meetings. While Bible study is an important aspect of a group, if everyone leaves thinking, “Boy, that was good. See you next week” without sharing what’s going on in their lives, something is definitely missing. Here’s how to help your group open up: 1. Set the Right Expectations. When your group members joined the group, what were they expecting? Were they looking for a 60 minute inductive Bible study followed by brownies and coffee as thanks for surviving it? Were they looking for a free-flowing discussion of everything that popped into their heads? Did they know what to expect? Managing expectations is crucial for a successful group. Rather than dictate what the group will be or won’t be, it’s best to start by discussing what kind of group the members actually want. A simple exercise like having everyone write their top three group expectations on a card, then tabulating the results will go a long way in getting buy-in from the group. If the group skews toward Bible study, then gradually implement some aspects of care. Start with something simple like asking for prayer requests and closing the meeting with prayer. As the group continues to meet, begin to focus more on application questions rather than Bible exploration questions. Don’t get me wrong. The discussion should be based on God’s Word. But, you want to aim for where the rubber meets the road, not where the rubber meets the air. 2. Set the Example. “Speed of the leader, speed of the team” is a common axiom from Bill Hybels, founding pastor of Willow Creek Community Church. The leader sets the pace. If you are open with your life, then others will be open with theirs. If you hold back, so will they. A couple of years ago someone gave me an older car. It’s not perfect, but it’s transportation and a gift at that. One night I became frustrated with the dashboard lights. About a third of the lights wouldn’t work. Out of my arsenal of mechanical expertise, I pounded my fist of the dash. The change was both immediate and dramatic – I now had no dashboard lights. Driving in the summer or during the day wasn’t a problem. But, anytime I had to drive early in the morning or at night, I had absolutely no idea how fast I was driving. I was embarrassed by my “repair.” While I confessed the problem to my wife, I never mentioned it to anyone else. But, one day a circle of folks in the office were discussing their cars’ various ailments. I chose that moment in the safe circle of used car owners to confess my dashboard issue. A woman turned to me and said, “My husband has the same problem with his car. He uses his GPS to check his speed.” What a brilliant idea. I had a GPS. I no longer needed to fly blind at night. I had dreaded the conversation with the first officer who ever pulled me over. “Sir, do you know how fast you were going?” “No, officer. My dashboard lights aren’t working.” Somehow I imagined only a scenario with multiple traffic tickets involved. Now, I had the knowledge to detect my own speed and avoid a traffic violation. I never would have learned that workaround if I had never admitted my problem. As Rick Warren says, “Revealing the feeling is the beginning of healing.” And, it has to start with the leader. I shared this story when I spoke at a church a few months back. The next week, the Executive Pastor called to say that my message already was making an impact. A man confessed to his men’s group that his marriage was on the brink of divorce. He and his wife were separated, and he didn’t know what to do. Rather than judge this guy for his situation, his group members rallied around him to support him and his wife through their struggle. My illustration of automotive failure helped him open up about his marital failure. Group leaders are no better than the group members they lead. You must be careful the leader title doesn’t block the way for your own vulnerability. If you’re group isn’t opening up, you need to check your own transparency in the group. Your honesty will encourage theirs. 3. Set the Meeting Agenda. To balance the need for open sharing in the group and the need to meet group expectations, the group agreement is the ideal place to start. If you’ve never created a group agreement, you should soon (Readmore here). The ground rules for your group could include an option where the group can help a member process a life situation. Some issues involve more than a casual mention during prayer request time at the end. If a group member has faced a devastating turn of events like a job loss, marital blow up, issues with children or other bad news, the group should allow space to even put the Bible study aside and support their friend in need. But, you don’t want your group to turn into the “crisis of the week.” While every group should offer support, there is a difference between a small group built on relationships formed around a Bible study and a true support group. If a group member needs dedicated support for marital problems, grief or a life controlling issue, then a specific support group may offer better help (Read more here). There is no perfect way to organize every small group meeting. Your group can’t offer only Bible study at the expense of care. But, your group also can’t avoid Bible study and only focus on care. As Andy Stanley says, “This is a tension to be managed rather than a problem to be solved.” If during the discussion, you notice a group member getting teary or tender, stop and ask if they want to talk about it. They might or might not. The last impression you want to leave is that the meeting agenda is more important than the group members in the meeting.
By Allen White Rapidly growing groups during a church-wide campaign has a very positive upside. New leaders get their gifts in the game. New people are connected into new groups. Relationships are developed. Believers are disciple. There are awesome results all around. The problem comes in caring for new leaders when your coaching structure is already overwhelmed. Where do you get new coaches?
I ran into this problem a few years ago, when we doubled the number of our small groups in one day. We didn’t feel we were adequately coaching the first half. Now, we needed to help an equal number of newbies. Then, the light bulb turned on – if half of the groups are new and half of the groups are experienced, we just needed to match them up. We created a “buddy system” with experienced leaders helping new leaders. Never let a good crisis go to waste. Over the years, this coaching strategy was finessed into an intentional approach rather than a last ditch effort. In advance of a new church-wide campaign, we expect dozens, if not hundreds, of new leaders or hosts to step forward. Otherwise, why would we do a church-wide campaign? In anticipation of this new growth, we also know that we will need new coaches to encourage the new leaders. Where do we get the new coaches? At least a month before we start recruiting new leaders and host homes, we gather all of our existing leaders for a “Sneak Peek” event to reveal the Fall campaign curriculum. This is a great way to rally the troops and get our existing groups in on the new series. We explain all of the details of the series. We cast vision for new people connecting in groups and for new leaders starting new groups. Then, we present an opportunity for our existing leaders to walk alongside a new leader just for the six week campaign. Notice that we don’t use the word “coach” at this point. The ask goes like this: “Once upon a time, you were a brand new leader who had a lot of questions and a few fears about starting a new group. Some of you had a coach. Some did not. All of us need someone in our corner to encourage us, to pray for us, and to answer our questions. Would you be willing to do that for a new leader or group host during this next series? The commitment starts when the leader attends the host briefing and goes through the six week campaign.” And, our existing leaders sign up to help every time. The job description is simple. We ask them to do three things: (1) Pray for the new leaders. (2) Contact them every week in a way that’s meaningful to the new leader (not in a way that’s merely efficient for the new coach). (3) Answer their questions. During the New Host Briefing, I match the new leaders and group hosts with their new “coach.” Usually I start the meeting by introducing the series content and the timeline, then I tell the new leaders, “Now, I would like to introduce some very important people to you who are going to help you get your group started. They will be available to answer all of your questions as you’re getting started.” I introduce the new “coaches” and pair them up with the new leaders according to the type of group they are starting or the geographical region where they live. The “coaches” take over the meeting at this point and give the new leaders all of the details of how to gather their group, what to do the first night, and answer any questions they have already. They exchange contact information and the “coaching” begins. After the six week campaign, we check in with the new “coaches” about their experience. We ask three key questions:
How important do you feel you were to the new leaders?
How easy was it to keep in contact with the new leaders?
Which of the new groups plan to continue?
The results are uncanny. If the new “coach” has the ability to coach, the answers are always come out: “My help was very important to the new leaders. Contacting them was easy. Most of the groups continued.” If the new “coach” doesn’t have it, the responses are: “My help wasn’t important. Contact was difficult. Most of the groups will not continue.” There is very little middle ground. For the new coaches that answer positively, we invite them to continue coaching. For those who answer negatively, we thank them for serving for six weeks, and let them go back to leading their groups. You might be asking, “But, isn’t it risky to give a new leader to an inexperienced coach?” It’s risky working with people period. Personally, I’d rather hire staff to do all of the coaching, but who has the budget for that? What’s more risky is sending out a new leader or group host without a coach. The payoff here is that new groups will be established, and new coaches will be recruited. I’ve stopped recruiting with a job description over coffee. I don’t always do a great job choosing coaching candidates. What I have learned is that sometimes the most unlikely people make the best coaches and leaders. Let the trial run define who has what it takes to coach.
A: I gather groups of small group leaders once a month, typically around the middle of the month, for lunch or dinner. We meet for one hour and limit the meetings to five leaders. This gives us time to catch up on what’s going on with your groups, learn about what’s coming next, and encourage each other. If you haven’t attended a lunch this Fall, look for an email in the next few days.
Q: Why are there so many surveys???
A: I have found in the South that most people would rather “bless my heart” than tell me what they think. Now, there are some who are not shy with their opinions. I hear you. But, for many, they are just too polite to tell it to me straight. Surveys are a useful tool to hear from everybody and get the “straight stuff.” Ken Blanchard says, “Feedback is the breakfast of champions.” By responding to surveys, you are helping to make our small groups ministry even better.
Q: Why is it important to invite new people to the group?
A: I have answered this question in other places on this blog, so I will try not to repeat myself.
1. People need small group connection. While about two-thirds of Brookwood Church is connected to a small group, we’ve still got 30% without a group. If we don’t invite them, where will they go? We’ve also got a world full of lost people who need connection with caring people and with their Savior.
2. Groups tend to shrink over time. I look at my own group. I started with about twelve guys. Half of the group quit immediately. It wasn’t exactly what they were looking for. One moved out of state. One started his own group. One changed jobs and his new schedule conflicted with the group schedule. One didn’t care for the restaurants we chose to meet in. If my group hadn’t continued to invite new people, I would be down to one group member.
3. Groups tend to get way too comfortable. Now, small group is the place to connect with other people at a deeper level and to develop life-giving relationships. But, over time we become too understanding of each other. The group can lose its edge. Instead of speaking the truth in love, we just love. We understand each other. We understand why group members do what they do. But, we’re comfortable. Who wants to make things uncomfortable? Adding a new member or a few tends to shake things up a bit, and that’s not always a bad thing.
4. New members bring new life to the group. New members tend to upset things just enough to keep the group fresh. The last thing we want is for our group to become a cul-de-sac (or the Dead Sea to be spiritual). Every group needs an outlet for ministry. Attracting new members is a big part of the group’s ministry.
Who do you invite? Ask God, and then pay attention to who crosses your path.
This is a good question. The right study can certainly make or break your group meetings.
1. Start with Your Group. What is your group interested in studying? Do they want to explore a specific topic or a book of the Bible? What does the group feel like they need at this point? Felt needs are a good place to start. If the group is interested in the topic, then you’re already on your way to a great study.
2. Check the DVD Library. Small Groups at Brookwood Church have access to a library of DVDs by a wide variety of teachers including Rick Warren, Chip Ingram, Beth Moore, Andy Stanley, John Ortberg, Bill Hybels, Priscilla Shirer, Francis Chan and many others. As a group leader, you can check out the DVD, and then order the books you need from the Brookwood Bookstore. The Small Group DVD library is located in the bookstore.
3. Use the Message Discussion Guide. Application questions for the Sunday message are available for small groups and individuals. The guide will take the group a step deeper in applying what they’ve heard on Sunday. The preparation is simply to attend the Sunday service or watch it online, then discuss the questions in your group. The discussion guide is available on Sunday afternoon at brookwoodchurch.org/discussionguide
4. Get recommendations from your coach. Your coach is a great resource for you and your group. Not only does your coach lead a group, but they are also up-to-date on what other groups have used. Your coach will also help in evaluating new curriculum and resources.
If your group is new, they won’t have much of an opinion of what to study next. If your group has been around for a while, they will have plenty to say. As the leader, it’s up to you to land on something after the group has given input. Don’t take too long in making a decision. Your group could falter in the process.
Sometimes groups get into studies that just don’t work for their group. Some studies require homework. Some studies use a DVD. Some studies just follow verse by verse from the Bible. If your group gets into a study that just isn’t working, I would encourage you to drop that one and try something else. There is no requirement in the world that says "Thou Shalt" complete every study you start. Some studies just don’t work.