Almost every small group pastor or director will agree coaching small group leaders is important. Yet, many of those pastors would also admit they don’t know how to adequately coach their small group leaders. Having tried and failed at various coaching structures many times myself, I have found three key issues in unsuccessful (and eventually successful) coaching.
Many coaching structures fail simply because no one knows what a coach is supposed to do. Is the coach an administrator or record keeper? Is the coach a trainer? Is the coach a figurehead so we can say we have a coaching structure? What do we expect our coaches to do?
If we need coaches to train leaders, then why are small group pastors still running centralized training meetings? Do we really need coaches to collect rosters and reports? Don’t we live in the 21st century? After all, churchteams.com will solve all of these administrative issues. (In an effort for full disclosure, I believe ChurchTeams is the best small groups’ database on the planet. Boyd Pelley did not pay me to say that. He did buy me an ice cream once.)
What do we need coaches to do? We need coaches to do the things we can’t do ourselves. If we had, say, five small groups, then what would we do with those leaders? We’d call them on a regular basis. We’d get together for a cup of coffee. We would personally encourage them, answer their questions, and pray for them. We would invest in the relationship. What if our coaches started there? Coaching is based on relationship. If there’s no relationship, not much coaching will take place.
A friend of mind called me a while back. He was frustrated because many of his coaches were quitting. I asked him what he was asking them to do. He wanted his volunteer coaches to hold a monthly training meeting with their leaders on the church campus. Then, I asked him if he’d ever driven in his city?
This was a major metropolitan area. So, think of requiring volunteer small group coaches to hold monthly training meetings in the middle of one of the 10 largest cities in the U.S. It wasn’t working, and his coaches were quitting.
Face to face meetings are great. If you can pull them off with all of your leaders together, that’s really great. But, most people can’t. Fortunately, there are some alternatives.
Why not meet “together” with small group leaders on freeconference.com or Skype? Every day I coach small group pastors across the country over the phone or by teleconference. I’ve met few of them in person, but we connect on a weekly basis. We have a relationship, and they have seen success in growing their groups. This works with leaders locally too.
Facetime is necessary (the real, in-person version). Again, coaching is built on a relationship. But, maybe the face to face meetings are with one or two group leaders and not all of them. We can use other means to connect at other times. Don’t get me wrong. I am not advocating a simple “Like” on Facebook or a bulk email to all of the leaders at once. The connection must be personal to grow the relationship.
Lack of Accountability
None of us likes to make people uncomfortable. Some of us avoid this discomfort to the point of not asking our coaches if they’re coaching. Then, we discover not much coaching is taking place. We shouldn’t be surprised.
Only what we supervise gets done. Now, we don’t have to come down on our coaches like a ton of bricks, but we do need to ask. Rather than asking, “Have you contacted your leaders?” we should assume the good, qualified people we recruited to coach are actually coaching. The question could go like this, “What are you learning from your leaders?” They won’t get defensive.
They might respond, “Well, I haven’t contacted any of them lately.” That’s okay. Give them a deadline, “I understand you’re busy, but connect with your leaders in the next two weeks, then I’ll check-in with you again.” Presuming the best about our coaches both honors and motivates them. Giving them accountability helps them keep their commitment to coaching and eliminates the guilt of not fulfilling their commitment.
Effective, motivated coaches need direction that is clear, reasonable, and accountable. How do I know? A good coach taught me that…as he was resigning. Do your coaches know your expectations? Do you know your expectations? Are your requirements reasonable? And, if it’s truly important, are you holding them accountable? These three simple words will transform your coaching structure.
Other Posts on Small Group Coaching:
Small Group Coaches Are Not Bureaucrats
Recruiting Small Group Coaches without Resumes
The Role of a Coach
Writer’s Note: This one is from the archives, but it still has a good application. Makes me smile to remember all of my great friends at New Life Christian Center, Turlock, CA. Those were some good times.
“How do you track that?” I don’t believe that question was asked about converts at Pentecost. But, it’s the question that I get from pastors of small groups who need to justify their salary or otherwise guarantee job security. After all, that is what this is all about, right? But, what if our need to track, control and direct keeps us from a wave of ministry that resulted in dramatic kingdom proportions?
I know all of the evangelical adages. “Don’t we count our money? Are people less significant than cash?” After all, the Shepherd did count his sheep only to discover that one had gone astray. If the counting hadn’t taken place, then the sheep might have risked deadly peril. Matthew 18 makes it very clear that one individual sheep matters to God.
At the risk of taking the analogy of the Shepherd too far, let me challenge you on this: the Shepherd counted his sheep, but the shepherd didn’t limit the multiplication of his sheep because he might overwhelm the accounting system. My thought is that if the shepherd had an overabundance of sheep to the point where the lily white mass stretched as far as his eye could see, his joy over a prolific flock would far overshadow his compulsion for a spreadsheet. When Acts 2:41 records that about 3,000 newly baptized, dripping wet believers were added to the church, I don’t think they were rounding up from 2,857.
We say that people are not statistics, then we quote the statistics about how many people we’re runnin’ and how many people we’re keepin’. Don’t get me wrong. We should know whether our service is effective in building the Kingdom. If we’re ineffective, then certainly no number will save us. If we are effective, then no number will do it justice.
I must admit that I am enamored by some numbers myself. I am amazed that less than a year ago only 30 percent of our adults were in small groups, but since then about 40 percent of our adults have hosted groups in their homes. That’s pretty amazing going from 30% sitting to 40% leading! But, here’s where this breaks down for most folks. I don’t know how many people are in each group. In some cases, I don’t know the person who is hosting the group personally. It’s gotten out of control—well, out of my control, anyway.
What I have learned is that God’s people are capable of much more than I have given them credit for. The people in the pews can lead a DVD based small group study and refrain from heresy and criticism of the pastoral staff. They’re too nervous about getting through the lesson to even think of interjecting theological error. God’s people filled with God’s Spirit interacting with God’s Word leads to more great things than bad.
Here’s another thing I’ve learned. A general contractor, a retired school superintendent, a multi-level marketer, and a substance abuse counselor together can do a better job of leading our small groups than I can alone. I don’t need to train a multiplicity of new hosts. These four do the training. I don’t need to review applications and interview prospective leaders. These four along with their coaches know every one of them. They know what’s going on in their lives and what’s going on in their groups. That’s better than I ever did sitting them all in neat rows and lecturing them for weeks.
We have this need to know numbers. Part of me is curious about that too. But, does a number tell us if our church is healthy? Does a number tell us if a group is growing? Does a number tell us if individual believers are being conformed to the image of Christ? Are these numbers good stewardship or just bragging rights?
How many do we have in small groups? Well, more than I care to count.
By Allen White
When it comes to measuring up, most small group leaders fall short. That’s the simple truth. You’re not the only leader who fought with your spouse right before the doorbell rang and your first group member arrived. You’re not the only group leader who’s lost your temper, then felt the need to paste on a smile. What do you do when you feel like you don’t measure up to God’s standard? Should you stop leading? If that’s the case, we’d all stop leading.
In the Bible, David asks, “LORD, who may dwell in your sacred tent? Who may live on your holy mountain? The one whose walk is blameless, who does what is righteous, who speaks the truth from their heart” Psalm 15:1-2
While we should all strive to become more like Christ, if perfection is the qualification, then that sounds like a pretty empty tent to me. I hope Jesus enjoys His solo camping trip.
Every person on the face of the earth has fallen short (Romans 3:23). No exceptions. There are no perfect people. Now, this isn’t an excuse for bad behavior. It’s just the simple truth that even at our best, we just don’t measure up. Fortunately, there is also good news.
If the requirements are to be blameless, righteous and truthful, we all fail to meet those requirements. But, Jesus is blameless (Hebrews 4:15
), righteous (Romans 5:17
), and the Truth (John 14:6
). Some would say the solution is to act more like Jesus. WWJD? (What Would Jesus Do?) Only problem is, we can’t live up to that either.
Jesus always did the right thing. Jesus always had the right thing to say. He always had the right response to the Pharisees’ tricky questions. No one tied Jesus up in knots intellectually. No one got His goat emotionally. Nothing broke His connection with God spiritually. Imitating Jesus is not the answer. We’re just not that good.
What if we stopped trying to live for Christ and allowed Jesus to live His Life through us? Jesus said, “I am the vine; you are the branches. If you remain in me and I in you, you will bear much fruit; apart from me you can do nothing” (John 15:5
). Jesus doesn’t desire for us to try to become like Him with our own efforts. Jesus just wants us to get out of His way, so He can do His work.
Our job is not to work hard on being blameless and righteous. Our job is to remain connected to the Vine. Sometimes we’re so busy with the appearance of the fruit, we forget the connection to the Root. Decorating ourselves with artificial fruit might fool some of the people, but we’re really only fooling ourselves.
Disconnection from Christ doesn’t produce fruit. It produces death and uselessness (John 15:6
How do we remain connected with Christ? First, we keep ourselves in constant conversation with Jesus. Not out loud in public places like some kind of a freak. But, to ourselves. Rather than mulling things over and over in our heads – replaying old tapes that keep us defeated – we need to talk to Jesus about it. “I don’t feel too good about this meeting coming up. What should I do? How should I handle this? Please guide me and help me.” And, guess what? He does.
When we read the Bible, it’s not for the purpose of discovering more things that we’re required to live up to but can’t. The Bible reveals God’s vision for our lives. When we read things that might seem impossible to do, we take those to Jesus: “Jesus, if you want me to be kind and compassionate like you said in Ephesians 4:32
, you’re going to have to do that in me, because I’m not going to get there on my own.” As we surrender ourselves and give our natural responses to situations over to Jesus, He will guide our words, our actions and our steps.
Here’s the best part – the blamelessness, righteousness and truthfulness required to dwell with God is exactly what Jesus gives us. We aren’t blameless. We don’t become righteous on our own. We walk in the Truth by allowing the Truth, Jesus Christ, to live in us.
What part of your life doesn’t look like Jesus? Before you start beating yourself up, ask Him to create Christlikeness in you. You just might be surprised at how Jesus can change you for good.
Doing ministry without the power of Christ is like trying to fly without an airplane. You and I lack the ability. Doing God’s work in God’s way with God’s power will reap God’s result. You are not alone.
By Allen White
Every believer sins. No one is perfect. Whether you’re struggling with temptation or just out rightly sinning, how much do you share with your group? After all, while confession is good for the soul, it is bad for the reputation. Here are some suggestions in navigating this tricky issue:
Being Holy, Being Human
Until you signed on as a small group leader, you were just Joe (or Jane) Christian, sitting in the congregation, dealing or not dealing with your stuff, but then you became a leader. All of a sudden the struggles you felt you could share with your friends, no longer seem appropriate in your group. After all, if as the leader, you continue to fail, won’t that only give the group license to fail?
Where do we come up with these thoughts? As Christians we often specialize in ranking sins. While transgressions registered on a radar gun may be permissible, sins registered on a breathalyzer are certainly not. There are different ramifications for different transgressions. You cheated on a test in college. That was a long time ago, you were young and stupid. You cheated on your taxes. Okay, not good. The IRS would be interested. Is there a bounty for tax evaders? You cheated on your spouse. That’s a huge one. It’s all cheating, but very different levels.
What you share and how you share it will determine whether your group creates a climate of openness or a façade of pretending. But, how do you know the right timing to open up to your group?
Check In with Your Coach
If you’re not sure what to share in your group or at what level of detail, check in with your coach. If you’re right in the middle of something, your coach can point you to the right resources. “But, what if my coach judges me or takes my group away?” First of all, no believer has any right to judge any other believer. If your coach is judging you, well, that’s on them.
As far as leadership goes, it really depends on what’s currently going on in your life. If it’s a past sin, then it’s in the past. Let God use your experience to help another. If it’s a current struggle, then you might need to step out of leadership to focus on the issue for a time.
How Much Victory Have You Achieved?
Where are you in regard to your struggle? Is it behind you? Is it in front of you? Are you in the middle of it? It’s one thing to talk about a struggle you’ve overcome to inspire or challenge others. Everyone needs God’s grace to make it one day at a time.
But, if you’re currently struggling with a life-controlling problem or a serious relationship issue, it’s time to step out of leadership and address the issue directly. While no leader is perfect, some situations are serious enough to fully deal with now before things get worse. When you’ve achieved a measure of victory, then it’s time to focus on serving others again.
Why would a leader have to step down? When you’re in leadership, you’re on the enemy’s hit list. When the pressure’s on, he will use your struggle to destroy you, your family and your group. It’s important to resolve this foothold in order to avoid a multiplication of consequences in your life, your family’s and your group’s.
When you’re leading others, you tend to focus on their needs rather than your own. Good ministry can actually help you avoid dealing with the situation in your life. Sometimes folks are even deceived into thinking that because God is using you, your habit must not matter. Oh, it matters. The enemy is just waiting for the other shoe to drop.
You’re Only as Sick as Your Secrets
The power of sin is secrecy. Once you share what’s going on with you, you expose your secret to the light of Truth. The hold on you is no longer as great. The help you need is now within arm’s reach. The Bible says, “Therefore confess your sins to each other and pray for each other so that you may be healed” (James 5:16). Often believers wish to declare, “This is between me and God.” Well, how’s that working? If you could have quit on your own, you would have quit by now.
As Rick Warren says, “Revealing the feeling is the beginning of healing.” A conversation with your coach or your group is the place to start on your journey to healing and wholeness.
Every believer struggles with something. Don’t beat yourself up over struggling. It just means that the Holy Spirit is working within you. If God’s Spirit wasn’t in your life, you probably wouldn’t be struggling at all. Allow God’s Spirit and God’s people to encourage and support your road to recovery.