The time has come to face an unpleasant reality. The congregation you have right now is your entire congregation. This is not necessarily bad news.
In talking to pastors I’ve stopped asking about their pre-COVID attendance. If the pandemic had only lasted a few weeks to a few months, then you could certainly expect your church to quickly snap back to where it was. After 20 months nothing will snap back now. The culture has changed. Habits have changed. Your church has changed. Let’s consider what happened.
Stadiums are Full, but Sanctuaries are Half Empty
If only Covid was preventing people from returning to church, you would also see this caution across the board in every auditorium or stadium of any size. As I watched the Kansas City Chiefs’ disappointing loss to the Buffalo Bills on Sunday, Arrowhead Stadium was packed. As I watch the baseball playoffs between my San Francisco Giants and Mark Howell’s LA Dodgers, Oracle Park and Dodgers Stadium are at capacity. Yet, church sanctuaries are less than half full. What’s happening?
Some people have legitimate concerns related to Covid. Out of an abundance of caution, they chose to worship online at home. They are not ready to meet and sing with a large group of people for the time being. That’s understandable considering the amount of information and misinformation out there. There are very strong feelings about vaccines and masks. Covid accounts for part of your half filled auditorium.
Others became comfortable with online worship. They don’t have to get their family dressed, fed, and out the door on Sunday morning any more. They can sip their coffee in their jammies while their children play or sleep in. While online faithfulness has certainly lessened over time, some of your people are still there. They are giving. They are on your side. They’re just staying home. But, some people have changed the channel.
Now that most churches have an online worship service, it’s easier to church shop than ever. Let’s face it. There are more interesting sermons out there. There are professionally recorded worship sets with worship teams who sing in tune. If someone’s interest is only in worship and preaching, there are tens of thousands of choices. But, you and I both know that there is far more to church than songs and sermons. Rick Warren isn’t going to call to see how they’re doing. Andy Stanley isn’t going to make a hospital visit. If you wonder where you’re people are, you should probably give them a call.
The last group is the most exciting. People are watching online who have never darkened the door of your church. They are interested in spiritual things. They long for something solid in very anxious times. They enjoy watching the service without being watched. And, when you offer a next step, they will take it. Pastors are telling me how “first time” guests show up ready for baptism, next steps, small groups, and serving. They aren’t first time guests. They’ve been participating in your online worship services for weeks to months. This is the new front door of the church! How does your front door look? Are you actively offering next steps to your online congregation? Do you look directly into the camera and lead them on what do to next? Do you have a way for them to respond? Don’t make your online worship service a lesser experience. Don’t expect less of people who worship online. They need your leadership.
Stop Looking Backward
The whole world has experienced a massive reset. Regardless of who’s right, who’s wrong, who’s to blame, or who’s orchestrating a nefarious plot, God is not surprised by any of this. Why has God allowed this to happen? Why did God intentionally shake up His church like this? What needed to fall away to reveal what was strong? What outdated strategies needed to crumble? What changes that you’ve been dreading to make needed to happen? God has uniquely positioned you and your church to serve a changed culture, if you are willing to let go of what you used to do.
Some of us remember the battle of the 1990’s when we transitioned from traditional services to contemporary services. You couldn’t alienate the older folks because they were the givers, yet if you didn’t change your approach, you couldn’t attract or keep younger people. Remember those days? Some churches attempted “blended” worship, but as Stuart Briscoe said, “If you blend traditional and contemporary, you end up with contemptible.” He wasn’t wrong.
Imagine if you and your team decided to incorporate more stained glass into your building or include more hymns in your worship set this year. What if you threw out those uncomfortable stackable chairs and replaced them with uncomfortable wooden pews? You wouldn’t go back there. In the 1990’s churches chose to no longer use 1950’s ministry strategies. Now it’s time to move forward from 1990’s ministry strategies and embrace new things in the 2020’s.
But, this isn’t just about strategy. Change produces loss. You’ve lost much since March 2020. You can wear yourself out, but the pre-Covid days for your church aren’t coming back. That doesn’t mean it shouldn’t hurt. When our church in California lost two-thirds of our congregation and the entire staff in a matter of weeks, I experienced the grief as if all of those people were in a bus caravan that went over a cliff. I was overwhelmed with grief. I managed to drag myself into the office at the crack of Noon and leave around 3 pm. Every person who called or stopped by the church was also racked with pain. It was all I could take. Our church had basically died, but good things were about to grow out of it.
Lead the People You Have
You have to put your energy into leading the church you have rather than trying to lead the church you used to have. Here’s what’s great about the church you have:
Everyone gathered is united in mission with you. It’s too easy to go someplace else right now. If they are gathering with you, they are with you! They are just as shell shocked as you are, but they are there. Embrace Gideon’s army. Cast vision. Empower your people to serve. Repurpose serving in your church. “Right size” your serving teams and encourage more people to serve their neighbors, lead small groups, and make disciples. Lead the people you have.
The regular, consistent givers are there. This is a tangible expression of the last point. Rather than lamenting all of the non-givers who have left, embrace the people you have. Call them regularly to see how they’re doing. Encourage them to serve and take next steps. Lead the people you have.
Your church is reaching more new people than ever before — online. Tune up your online service, which starts by watching it yourself. Create a separate mix for your music, because the house mix doesn’t cut it online. If that doesn’t work, then only stream the sermon. Watch your online recording. You will understand my point. Along with this, interact with your online congregation. Ask a staff member or church member to host the online service and chat with your online congregation before, after, and even during the service. How can you make this an active experience? If folks are consistently watching online, they are with you. Lead the people you have.
People who show up are ready to take next steps — baptism, growth track, small groups, serving, outreach, and more. Direct your online worship host or even the senior pastor to address the online congregation and lead them into next steps. Offer serving roles and small groups. (Check out: Leading Online Small Groups: Embracing the Church’s Digital Future). Your online congregation needs your leadership. Lead the people you have.
A Final Challenge
The good news about this season is that the culture of your church has already shifted. You don’t have to convince people to show up for in-person worship services. They’re there if they want to be. You don’t have people fighting against online worship. They’re already there.
The question is are you trying to pastor a megachurch from the 1990’s or are you leading a hybrid church in 2021 and moving forward? Are you making your online congregation an equal experience to your in-person worship service? Do you expect as much from those gathered online as you do those gathered in-person? Are you realigning your congregations’ time, talent, and treasure to move your church forward or are you attempting to regain what you had in 2019 (or before)?
In a recent interview with Bill Willits from North Point, he shared that in-person worship and small groups are at 50 percent of their pre-Covid numbers. This is the church at the top of Outreach magazine’s Largest Churches list. But, North Point is innovating. The house analogy is out the window. Listen to what they’re doing now.
God has uniquely positioned you and your church for this season. It is different. It is way different than how you’ve done ministry before. Choose to lead forward and not backward. God is with you. Keep in step with His Spirit.
What has your church changed in the last 20 months? What results are you seeing? Reply in the comments.
Bill Willits is the Executive Director of Adult Ministry Environments for North Point Ministries. One of the founding staff members of North Point, Bill is a graduate of Florida State University and Dallas Theological Seminary. He is also the co-author of the book, Creating Community with Andy Stanley, which was recently re-released in an updated and expanded edition. Bill and his team have helped connect thousands of adults into the benefits of group life.
Numbers are important. You want to know if you are succeeding, failing, or holding steady. These hard metrics can be encouraging or even exciting. They can also be motivating. If your small groups are lagging in some way, then you can kick it into high gear, recruit more leaders, and get more groups started. Everybody likes numbers that climb up and to the right. But, when numbers start falling, you might feel all of your efforts don’t count. The good news is that numbers are only part of the equation.
Hard Metrics aren’t the Only Factor
Numbers are hard metrics: names on rosters, number of groups, meetings attended, verses memorized. Hard numbers don’t paint the entire picture. You also need to look at soft metrics: stories being told, how God is working through groups, lives being changed, problems overcome, next steps achieved, and so on.
In a recent episode of the Church Pulse Weekly podcast, Bill Willits reflected on this ministry season at North Point, “We’ve been averaging 35-40 percent of what we would typically connect in our short-term and long-term groups. I think that’s [because of] Covid. It’s been a challenging, challenging season.” Bill continued, “[Weekend] attendance is running between 40-50 percent compared to pre-Covid at North Point. We are looking at about a third of the typically connections we would see in a fall season.” Clearly, those are disappointing results for North Point and for your church as well.
In this challenging season like in every church, the North Point team has to navigate the emotions surrounding the ministry. Bill adds, “One of the biggest things is just reminding our team, ‘Let’s make sure that the people taking the step are finding a great experience. Let’s make sure that we are helping to onboard new groups, new group leaders and their members well.’ We are putting in a lot of touch points in the first 90 days of a new group just to make sure…that this experience in really unique times is still a good one. It’s taking a lot more effort.” Are you feeling that in your fall launch right now?
“For a staff going into a connection season when you’re used to having a [high] level of engagement, it can be a major bummer to have a [much lower] level of engagement. We keep reminding staff that in this unique time, we are dialing down the euphoria about numbers and let’s dial up stories about people who are having meaningful group experiences.”
Things You Might Have Overlooked
When your numbers are strong, things are usually moving pretty fast. You probably don’t slow down to look at what’s happening with your coaches, your leaders, and your groups because too much is happening. But, when things aren’t moving fast enough, you can follow one of two approaches: frustration or evaluation.
If you expect things to work the way they always have, you will live in a lot of frustration. The world has changed. The culture has changed. New approaches are necessary in a new culture. Longing for the good old days of 2019 isn’t going to propel you forward. In fact, it will discourage you to the point of giving up. You and I both know pastors who have left the ministry in the last 18 months. When things aren’t happening fast enough for you, it’s time to slow down.
If you choose evaluation, then you ask yourself if what you’re doing is still effectively fulfilling the Great Commission. Be willing to strip away all of the plans and programs down to their core. What should you keep? What should you end? What new thing should you try? What does this make possible?
Another big question is: What is your current system producing? Are you seeing leaders developed? Are you seeing people become more like Christ? Do you see an increase in selflessness and a decrease in selfishness?
What you’ve been doing is not wrong. But, it’s not working at the level it once did. Riding this season out is not the answer. It’s time to take the thing apart – strip it down all of the way, evaluate each piece, and decide what to invest in.
Think About This
Counting your groups and leaders is important. After all, you count your money, why wouldn’t you count your people? People are far more important than money. Counting is important, but it’s not all important. The metrics that matter the most are difficult to measure. How are you creating environments where disciple-making can take place? How are you multiplying yourself? Are people coming to Christ? How are people becoming more like Christ? Who has surprised you by stepping forward to lead a group for the first time? What is God doing in your groups?
Be encouraged. You matter. Your work matters. God is using you. There’s much to do. There’s much to celebrate.
By Allen White Most of us have cycled through small group strategies and discipleship methods and ended up with mixed results. Some strategies helped us start a bunch of groups, but didn’t help our people growth. Other pathways raised the quality of groups, but could not multiply groups fast enough. Currently, I am dedicating my time, talent, and treasure to four movements where we are seeing lives transformed and communities reached with the Gospel. If that sounds like an outrageous claim, then I would ask you to look into the webinars and websites connected to each of these movements. I hope you see what I am seeing and learn how God is using things old and new to build his Church.
1. Rooted
Rooted is based on a non-Western approach to experiential discipleship. Through a mix of large group gatherings, small group meetings, and experiences, people are coming to Christ, taking their next steps in faith, and finding lasting transformation. Rooted motivates congregations unlike anything else I’ve seen. People who “graduate” from the 10-week Rooted experience join on-going small groups (90%), serve more (73%), and give more (84%) than before they participated in Rooted. Website:experiencerooted.com Webinar: Wednesday, March 8, 2pm ET – Register at experiencerooted.com/events Rooted Gathering: March 22-24, 2017 in the DFW Area – Register at experiencerooted.com/events
2. Neighboring
Neighboring is the future of ministry. Whether your church rocked the attractional model in the 1990s or deployed your congregation in the missional movement in the 2000s, the days of big box worship services and churches serving the community in matching t-shirts are coming to an end. As our culture becomes more secular and less favorable toward the church, headline-making large events will become unwelcome in the coming years. Neighboring is based on Jesus’ second command : “Love your neighbor as yourself.” Who’s my neighbor? Well, what if you neighbor is your actual neighbor? Neighboring is a focus that believers don’t love their neighbors so they’ll become Christians, we neighbor because we are Christians. While this is outreach, neighboring would more correctly be viewed as a spiritual practice. By taking believers out of their comfort zone, they face their fears, learn to trust God, and building relationships that will inform their own spiritual growth and challenge their comfort. Website:theneighboringchurch.com Resources:The Neighboring Church by Rick Rusaw and Brian Mavis Coming Resources: The Neighboring Church Staff Training Curriculum and The Neighboring Life Launch Kit recently filmed at the Neighborhood Collective at Oak Hills Church, San Antonio, TX features teaching by Randy Frazee, Rick Rusaw, Brian Mavis, Tom Anthony, Dave Runyan, Chris Freeland, Nate Bush, Lynn Cory, and other thought-leaders in the neighboring movement. (June 1, 2017 release).
3. GroupLife Southwest
Okay, this is a conference that represents a movement. GroupLife Southwest fills the gap left by the end of Willow Creek’s Small Group Conference. By presenting multiple voices, Mark Howell and Canyon Ridge Christian Church, Las Vegas, demonstrate the genius of applying multiple strategies to a church in both connecting and growing their members. Speakers include Bill Willits (North Point Ministries), Dave Enns (North Coast Church), Chris Surratt (Lifeway), Hugh Halter (Forge), Mindy Caliguire (SoulCare), Mike Foster (People of the Second Chance), Todd Engstrom (The Austin Stone), Boyd Pelley (ChurchTeams), Mark Howell (markhowelllive.com), and Allen White. The conference is March 27-28, 2017 in Las Vegas. Use the code: ALLEN for a substantial discount. For more information and to register: http://www.grouplifesouthwest.com/
4. Exponential Groups
It’s not a coincidence that the title of this fourth movement is also the title of my book. It seems the American church has retired. We cater to ourselves. Do enough to feel satisfied. But, act as if we have the luxury of time in reaching our world. Not all churches act this way, but the vast majority do. Time is short. It is time to turn our audience into an army. By empowering and equipping our people to serve, the quest is no longer to connect 100% of our people into groups, but to enlist 100% of our people to LEAD. We have coddled our people into complacency for far too long. The attractional services where we invited people to be comfortable backfired, in that, they took us up on the offer to be comfortable. It’s time to wake the sleeping giant. It’s time to stop catering to Baby Boomers. (And, for the sake of full disclosure, I’m 52 — the last of the Boomers). In fact, in the next decade, ministry to Boomers will be called “Senior Adult Ministry.” That’s not the future of the church! As the Church, we have been thinking and planning for 2,000 years. It’s time to take action. Website: allenwhite.org Webinar:Help, My Groups are Stuck at 30 Percent! on: Thursday, March 9 at 1pm ET/ Noon CT/ 11am MT/ 10am PT Tuesday, March 14 at 2pm ET/ 1pm CT/ Noon MT/ 11am PT Register:allenwhite.org/webinars Book is Available from Amazon, Barnes & Noble, Cokesbury, Christian Book Unsubscribe | 503 N. Main Street, Mauldin, SC 29662
