Is Your Church More Like Greyhound or Home Depot?
Your church’s ministry philosophy could be handicapping your ability to recruit and develop leaders. Two distinct ministry models are prevalent in most churches today. While no church is probably 100 percent one or the other, the church’s ministry philosophy typically leans toward one side. Your church is either like Greyhound or Home Depot. Now, it might be kind of silly to think that your church is like a bus company or a home improvement store, but think about this:
Greyhound says, “Leave the driving to us.”
Greyhound wants its passengers to sit back and enjoy the ride. The company doesn’t want the passengers to do anything. The staff will handle all of the details related to the trip. Greyhound will take its passengers from point A to point B and won’t ask for anything other than the price of the ticket.
When I arrived at my first ministry assignment in 1990, the founding pastor told me that the church’s motto was the same as Greyhound’s, “Leave the driving to us.” Those were his exact words. The church depended on staff to do the work of the ministry. While people were recruited for minor ministry roles, any ministry leadership was entirely up to the staff. Identifying the gifts and callings of our members was just not done. After all, isn’t it easier to depend on someone you’re paying to do the ministry?
Clearly there are limitations on this model. No church can ever afford to hire everyone it needs to fulfill its mission. It also left a lot of gifted people very frustrated. The church did not acknowledge their gifts or encourage their development. The Greyhound model led to what I jokingly referred to as the “spiritual gift of complaining,” which is not a product of the Holy Spirit.
While the Greyhound model sounds convenient by just hiring staff to fulfill major roles, ultimately it’s not good for the staff and it’s not good for the church. Members rely on the staff for everything. Staff must recruit for every volunteer position. Staff must place people in every group or class. Staff counsel. Staff teach. Staff lead. All of this leads to a stagnation of the church’s impact because the people are held back. It also creates an unhealthy co-dependency between the staff and the members. It might fulfill staff members’ need to be needed, but it ultimately leads to burnout. If this is your church, it’s time to get off the bus, Gus.
Home Depot says, “You can do it. We can help.”
Well, at least that was their old slogan until they got sued. Now, they say, “Where doers get more done,” which doesn’t really apply to this post, so let’s stick to the original slogan, “You can do it. We can help.”
Look at the contrast between Home Depot and Greyhound. Greyhound requires nothing. The staff does everything. In the Home Depot model, the emphasis is on the member doing the work of the ministry. The staff isn’t going to do it for them. They are going to do it with the staff’s help. If members want to start groups, then they can gather their friends and start groups. The staff will support and encourage them. If someone needs to find a group, then that person can attend a Connection Event and sign up for a specific group. The staff will provide the opportunity, but will not get involved with placing them in a group. (Most people who ask to be placed in a group don’t really want to join a group anyway. They just want your time and attention. When they don’t end up in a group, it’s not on them, it’s on you! Their guilt was transferred to you. No wonder you feel so bad).
The Home Depot model is the realm of ministry multipliers. Group members can become group leaders. Group leaders can become coaches. Coaches can become Small Group Leadership Team members. Everybody gets a promotion. You can do it. We can help.
You have to give up to go up.
Sometimes as a staff member, you feel stuck by being bogged down with too much responsibility. You don’t want to let anybody down. You don’t want to make anybody mad. You don’t want to get blamed. I get it. But, you end up clucking with the chickens when you long to soar with the eagles. But, it’s hard to let go.
When you are reluctant to release ministry to others, it’s not for lack of willing people. It’s out of fear of being blamed, or it’s out of just not knowing any better. When you think about releasing ministry to others, you face many doubts and fears — What if they don’t do it right? What if they don’t do it the way that I can? What if they do something wrong? What if they cause a problem? Let me confirm your fears. All of the above will happen, but it will amount to about 2% in my experience.
Often you get trapped in Moses’ thinking in Exodus 18, which basically says, “I’m the only one who can do it, and the people like coming to me.” His father-in-law Jethro called him on it and pronounced it, “Not good.”
In order for you to accomplish more with your groups, you have to give up responsibility to seemingly less capable people. You have to take a risk. You have to train them. You have to supervise them. But, if you don’t, then everything will continue to revolve around you. You will feel bogged down and burned out. Your people will feel underutilized and frustrated. Big L leaders will continue handing out bulletins and parking cars. What a waste!
The Apostle Paul spoke to this in Ephesians 4:11-12, “So Christ himself gave the apostles, the prophets, the evangelists, the pastors and teachers, to equip his people for works of service, so that the body of Christ may be built up” (NIV). If you consider yourself an apostle, prophet, evangelist, pastor, or teacher, your role is pretty clear – “to equip his people for works of service.” Or, as Home Depot would tell your people, “You can do it. We can help.”